Multi-Skilled Banking and Recruiting Professional

E R U M A L F R E D

**********@*****.*** 267-***-****

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

E X P E R I E N C E:

Citizens Bank

Teller: August 2021 to September 2025

●Receiving the working cash for the day and counting it before the shift begins.

●Accepting deposits of both checks and cash and validating deposit slips.

Processing cash withdrawals.

●Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults.

●Receiving payments for bills, loans and mortgages.

●To answer queries and to assist customers with account related issues.

●To carry out specialized tasks like foreign currency exchange, issuing of traveler’s and cashier checks and money orders.

●Balancing of the checks and cash at the end of every day.

●Maintained in-depth knowledge of bank products, services, and best practices.

●Provided customers with high level of service, privacy and confidentiality, and friendly, welcoming attitude.

●Handled all transactional services, including bank deposits, monetary withdrawals, financial transfers, and other bank transactions.

Ensured compliance with all PA State laws and regulations during every shift.

Fraank Systems:

Technical Recruiter Feb/25/2019-April 2020

●Responsible for sourcing, recruiting, and screening applicants for a variety of technical positions, including software engineers, system administrators, computer programmers, and database administrators.

● Primary responsibilities Source, interview, and select applicants for technical positions. Discuss with hiring managers to determine job duties. Match applicants to job openings. Source for future job openings.

● View applications. Call applicants and performphonescreens Instruct applicants on the nature of the job and whom they will be speaking with during the interview.

● Inform candidate of company's decision. Inform applicants not chosen of company's decision. Keep track of all applications file important notations.

Bank of America

Lead Teller/customer service/Operations 14 June 2011 to 15 Nov 2017

●Very knowledgeable Lead Teller have six years of experience working in a teller supervisory capacity.

●Have excellent customer service skills and ensure tellers always follow bank procedures. Possess a strong ability at drawer reconciliations and has a thorough understanding of double-counting procedures.

● training new hires, managing workflow of subordinates, monitoring cash levels, creating daily reports, organizing incoming and outgoing cash shipments.

● Filling and balancing onsite ATMs, performing teller audits, and handling customer needs. monitoring the vault, handling the drive-up window, assisting with safe deposit boxes, accounting for the night depository, operating a coin counting machine, and encoding checks.

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