Behavioral Health Professional - Corrections & Reentry

Angela Garcia

**** *. ******* ***, ***. ** • Avondale, AZ 85323

602-***-**** • ***********@*****.***

Professional Summary

Compassionate and dedicated behavioral health professional with over 7 years of experience in correctional services, substance abuse counseling, and case management. Skilled in group facilitation, re-entry support, client assessments, and coordination of care with community partners. Recognized for building trust with diverse populations, enhancing program engagement, and supporting long-term recovery and reintegration.

Core Skills

Group Counseling & Facilitation

Case Management & Client Advocacy

Re-entry & Recovery Support

Crisis Intervention & Risk Assessment

Community Outreach & Partnerships

Documentation & Compliance (HIPAA, KPI standards)

Treatment Planning & Goal Setting

Classroom & Group Management

Professional Experience

Correctional Services Specialist

Phoenix, AZ Dec 2024 – Present

Facilitate structured group sessions following assigned curricula to support recovery and re-entry.

Document group facilitation, client participation, and assessments within 24 hours of service.

Support clients in setting and achieving recovery goals through group and individual sessions.

Monitor and assess client behavior, mood, and engagement, escalating concerns when necessary.

Assist clients with daily living skills, social skill development, and successful completion of in-prison programming.

Complete client intakes, assessments, and treatment planning, while maintaining compliance with KPIs.

Community Impact Specialist – Justice Liaison, Counselor

Community Medical Services – Phoenix, AZ May 2021 – Oct 2024

Served as primary liaison between clients in opioid treatment programs (OTP) and community agencies.

Coordinated care, maintained records, and documented efforts across multiple databases (QuickBase, Methasoft, CRM).

Provided clinical assessments, counseling support, and referrals to community resources including housing, employment, and recovery programs.

Conducted weekly community outreach, presentations, and relationship building with local organizations.

Attended staff meetings, clinical trainings, and community meetings to strengthen program delivery.

Supported program development and implementation to expand community impact.

Case Manager / Clinical Care Planner / Community Liaison

Chicanos Por La Causa – Phoenix, AZ Oct 2017 – Feb 2021

Delivered case management, counseling, and behavioral health services at the behavioral health technician level.

Conducted psychosocial, substance abuse, and risk assessments, ensuring individualized care plans.

Coordinated client care from intake to discharge, including utilization review with health plans.

Facilitated rehabilitative individual and group activities to enhance client recovery and stability.

Supported clients in accessing housing, employment, and medical/behavioral health resources.

Maintained confidentiality and compliance with HIPAA and agency standards.

Represented the organization at community events, hospitals, jails, and group homes to build partnerships and expand services.

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