Aspiring Front-Stage Customer Support Specialist
Resume:
J U L I A JS S N Y D E R
C O N T A C T
********@*****.***
*** ***** **, *****, ** 50036
Apartment 8
NORTHWESTERN CC
Associates of LAS
Classwork in communications
2017 - 2020
WEST SENIOR HIGH SCHOOL
Diploma
GPA: 3.6 / 4.0
E D U C A T I O N
S K I L L S
Effective Communication
Customer Service
Organization
Mediation
Problem Solving
Emotional Intelligence
Critical Thinking
I N T E R E S T S
P R O F I L E S U MMARY
Friendly and reliable professional with a strong interest in expanding experience in front-facing, customer support roles. Known for excellent communication skills, problem-solving abilities, and a calm, helpful demeanor under pressure. Eager to contribute to a dynamic team environment while building lasting relationships with customers and clients.
WORK E X P E R I E N C E
Nirvana Center, Traverse City, MI JUNE 2023 - FEB 2024 Supervisor/Budtender
Cast Iron Kitchen, Traverse City, MI AUG 2022 - MAR 2023 Hostess, Server
Greeted and checked in clients
Helped clients find the best products for their needs and price ranges
Organized product on shelves to clearly display product Created deals based on product cost
Promoted an upbeat environment for both clients and other budtenders
Educated myself on specific products and brands carried in store Completed opening and closing tasks for all positions Ensured supplies were restocked throughout the day Maintained clean work spaces in back and front of house Delegated tasks to team such as daily/weekly cleaning tasks Trained new employees for multiple positions
Assisted in unloading truck deliveries and organizing products Nature
Wellness
Communications
Writing
Ensured bike quality and reported back to mechanics if any issues were found
Socialized with guests and educated them on both the technical factors of the ride and information about the route itself Perfromed safety speeches for guests
Kept employee spaced clean and tidy throughout the week Reported back to supervisors about broken equipment Rail Explorers INC, Boone, IA
Tour Guide
JULY 2025 - NOV 2025
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