Shannon Carte
Desperately looking for a job
Anchorage, AK 99504
***********@*****.***
Professional Summary
Looking for a job that has potential for growth. Also gives me the ability to provide for family and watch other people succeed in their dreams.
Work Experience
Campus Support Specialist
Charter College-Anchorage, AK
September 2024 to July 2025
Ran front desk, answered phones, answered, made the deposits, processed payments on accounts. Owner/Operator
Nanas home daycare-Anchorage, AK
May 2014 to August 2024
Own and operate a daycare, bookkeeping, data entry, administrative services, cook, public relations. Data Entry Clerk
Milwaukie, OR
November 2013 to June 2016
Receive customers phone calls
• I put orders in the computer
Good Faith Services-Anchorage, AK
March 2012 to July 2013
PCA
• Drive my client to all doctor's appointments
• Give my client all medications
Assistant to the director
Nana's Home Daycare and Preschool-Anchorage, AK
October 2008 to 2013
Answer phones
• Prepare lunch
• Handle all administrative needs
Customer Service Rep
Randstad-Portland, OR
January 2007 to May 2007
Answered multi-line phones to refill customers' prepaid cell phones
• Handled customer credit cards and information in order to process and set up a new service
• Provided exceptional customer service when interacting with clients Micro Graphics Clerk
Alaska State Court House-Anchorage, AK
January 2006 to July 2006
Prepared files of cases to be archived by scanning all documents and correspondence onto film
• Transferred rolls of film to microfiche after double checking each page for accuracy Cashier
Office Max-Anchorage, AK
May 2005 to October 2005
Assisted customers with finding and filling orders
• Processed and expedited customer transactions
• Provided exceptional customer service when interacting with customers and answering phones Education
Associate in Paralegal Studies
Virginia College-Birmingham, AL
June 2011
Skills
• Microsoft Excel
• Bookkeeping
• Accounts Payable
• Customer service
• Microsoft Office
• Time management
• Microsoft Outlook
• Cash register
• Front desk
• Negotiation
• Typing
• Administrative experience
• Phone etiquette
• Communication skills
• Adobe Acrobat
• Event Planning
• Organizational skills
• Microsoft Word
• Analysis skills
• Public Relations
• Accounting
• Computer skills
• Payroll
• Accounts payable
Additional Information
Summary of Skills:
• Proficient with Lexis Nexis and West Law
• Excellent with Microsoft Office and able to type 40 words per minute
• Strong interpersonal, organizational, and customer service skills
• Conduct legal research, client interviews and prepare accompanying documentation
• Use computer technology in a legal environment