Multi-Skilled Real Estate & Dental Assistant

MICHELLE DELGADO

n 623-***-**** )n ****************@*****.*** n Buckeye, AZ 85326

PROFESSIONAL SUMMARY

Motivated and dependable professional with extensive experience in customer service, real estate, and dental/orthodontic assistance. Skilled in client relations, team collaboration, and administrative efficiency. Known for problem-solving, attention to detail, and delivering exceptional service that drives satisfaction and long-term relationships.

CORE SKILLS

• Customer Service & Communication

• Sales & Lead Conversion

• Organization & Time Management

• Teamwork & Collaboration

• Technical Troubleshooting

• Dental & Orthodontic Assistance

• Real Estate Documentation & Compliance

• Negotiation & Relationship Building

PROFESSIONAL EXPERIENCE

Real Estate Agent HomeSmart — October 2024 – Present

• Assist clients in buying and selling homes while maintaining clear communication throughout transactions.

• Review and prepare contracts, input documentation into CRM systems, and ensure compliance with broker policies.

• Conduct property showings and guide clients through the real estate process with transparency and professionalism.

Substitute Teacher (K–8) Buckeye School District — March 2024 – Present

• Implement lesson plans and manage classroom activities across multiple grade levels.

• Support students in problem-solving, behavior management, and academic growth. Lead Orthodontic Assistant Sun Valley Pediatric Dentistry (Avondale, Mesa, Gilbert) — Dec 2023 – May 2024

• Assisted orthodontists during procedures and managed patient flow.

• Maintained detailed patient records and ensured compliance with sterilization protocols.

• Scheduled appointments, performed monthly inventory, and led meetings to ensure smooth operations. Dental Receptionist Noelck & Associates, Litchfield Park, AZ — Feb 2023 – July 2023

• Managed patient check-ins, insurance verification, and appointment scheduling.

• Provided HIPAA-compliant data entry and patient communication.

• Supported billing, collections, and administrative efficiency. Real Estate Transaction Coordinator Garcia Group, Goodyear, AZ — Mar 2021 – Jun 2021

• Prepared contracts, disclosures, and closing documentation.

• Coordinated communication between agents, lenders, and escrow companies.

• Ensured all transactions met compliance and broker standards. Real Estate Agent My Home Group, Goodyear, AZ — Feb 2018 – Mar 2022

• Represented buyers and sellers in property transactions and negotiations.

• Planned open houses and maintained CRM databases for client management.

• Converted leads from Zillow and other sources into closed sales. Lead Orthodontic Assistant Pacific Dental Services, Laveen, AZ — Oct 2016 – Feb 2018

• Supported orthodontists in patient care and surgical procedures.

• Managed scheduling, sterilization, and inventory processes.

• Conducted daily team huddles and performance reviews. Pediatric Dental Assistant / Orthodontic Assistant Pacific Dental Services, Buckeye, AZ — Jan 2016 – Sep 2016

• Provided compassionate care and chairside assistance during pediatric procedures.

• Educated patients on oral hygiene and preventive care.

• Prepared impressions, X-rays, and patient documentation. Pediatric Dental Assistant Hilgers Pediatric Dentistry, Goodyear, AZ — Aug 2015 – Jan 2016

• Assisted dentists with exams and cleanings, managed patient records, and performed sterilization procedures.

• Supported pediatric patients by creating a calm and educational environment. EDUCATION & CERTIFICATIONS

• High School Diploma, Humanities and Science High School — Phoenix, AZ (2006)

• Dental Assistant Certification

• Real Estate License

• CPR Certified

• Arizona IVP Fingerprint Clearance Card

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