Administrative Support Specialist

Genesis Trujillo

Bakersfield, CA *****

661-***-****

*********@******.***

Professional Summary

Professional in administrative support roles, bringing valuable experience in handling front desk responsibilities and enhancing office efficiency. Known for reliability and adaptability in dynamic environments, consistently contributing to team goals and positive workplace culture. Possesses strong organizational skills and a positive, friendly demeanor steadily, essential for maintaining smooth operations.

Skills

Reception area maintenance

Maintaining cleanliness

Appointment scheduling

Office organization

Call handling

Telephone skills

Phone etiquette

Customer service

Attention to detail

Work History

March 2024 - April 2024

Exito Universal - Bakersfield, CA

Sales Representative

- Engaged with customers to understand their needs and recommend appropriate products and services.

- Maintained up-to-date knowledge of products and promotions to maximize sales opportunities.

- Built lasting client relationships through excellent customer service and follow-up.

- Consistently met or exceeded monthly sales targets through effective communication and negotiation skills.

- Handled customer inquiries and resolved issues to ensure satisfaction and repeat business. April 2023 - June 2023

Bynum & Trujillo, LLP - Bakersfield, CA

Receptionist Assistant

Managed multi-line telephone system and greeted claimants during office visits. Resolved customer problems and complaints.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.

Confirmed appointments, communicated with clients, and updated client records. Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.

Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.

Developed strong relationships with clients through attentive listening skills and a genuine interest in their needs, promoting repeat business.

Education

April 2025

Trujillo's Hope For Success Academy, Bakersfield, CA High School Diploma

[Number] GPA 3.62

Volunteer work

Volunteers at St Paul's Food Pantry

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