Client Relations & Remote Customer Service Specialist
Resume:
JACLYN NATOLI
CLIENT RELATIONS ASSOCIATE
Dynamic Client Relations Associate with 5 years excelling in customer service, sales growth, and inventory management. Proven ability to enhance client satisfaction and drive revenue through strategic merchandising and promotional planning. Skilled leader in customer service excellence.
TECHNICAL
Microsoft Office, Google
Office, Cvent, Shopify, Slack,
WordPress, Trello Boards,
Monday.com, Mail Chimp,
Survey Monkey, and Zoom.
SKILLS
Customer Service
Sales Optimization
Retail Merchandising
Inventory Management
Product Display
Budgeting
Communication
Attention To Detail
CONTACT
*************@*****.***
EXPERIENCE
PRINCETON UNIVERSITY 2024-2024
Administrative Assistant & Event Planner
• Event Planner and coordinating including communicating with speakers, creating, and/or distributing flyers, advertising, onboarding of visitors in preparation of payment, tracking in-person and remote attendance, online registration, travel arrangements, accommodation, reception, catering, payments, and managing expenditures.
• Generate purchase orders for contractors, consultants, and researchers; handle the issuance and processing of payments for invoice, reimbursements, and honoraria; oversee advertising for available position and the hiring process in Student Employment, and manage the ordering and upkeep of books for the Princeton Geniza Lab library and MARBAS.
UNITED NATIONS ASSOCIATION FILM FESTIVAL 2021-2024 Media Outreach Coordinator/Social Media Coordinator
• Increased engagement on social media channels through proactive monitoring of industry trends; developed and editing engaging content for various platforms, resulting in improvised brand visibility and engagement.
• Leveraged data to understand what worked on each social media platform to improve engagement rate.
EDUCATION
PEPPERDINE UNIVERSITY AUG 2022
Master of Fine Arts, Writing
RAMAPO COLLEGE OF NJ MAY 2015
Bachelor of Arts, Social Science
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