Operations & Administrative Specialist with Accounts Expertise

940-***-**** Seguin, Texas **********@*****.***

LYNN

GARCIA

PROFILE

Resourceful and results-driven professional with hands-on experience in project coordination, TPA administration, accounts receivable, and collections. Known for a strong work ethic, adaptability, and a proactive approach to problem- solving. Skilled in customer service, multitasking, and time management, with a proven ability to thrive in fast-paced, unsupervised environments. Quick to master new systems and processes, and consistently committed to delivering positive, memorable experiences for clients and colleagues alike. Eager to take on new challenges and contribute meaningfully across diverse industries.

ACTIVITIES AND INTERESTS

WORK EXPERIENCE

• Coaching

• Performing

• Movies

• Reading

• Writing

• Cooking/Baking

Operations Administrator

USA Restoration Pros McQueeney, TX

2025 - Present

Multifaceted administrative professional supporting project coordination, third-party administrator (TPA) communications, accounts receivable, and collections. Oversee scheduling, documentation, and client correspondence across multiple platforms, including three active email accounts. Act as a liaison between clients, internal teams, and external partners to ensure seamless service delivery. Assist management with operational oversight, compliance audits, and process improvement initiatives. Provide front-line customer service, answer high- volume calls, and maintain organized records for claims, invoices, and appointments.

Administrative Assistant

Southwestern Diabetic Foundation, Inc – Camp Sweeney Whitesboro, TX

2021 - 2025

Provided comprehensive administrative support across operations, finance, and donor relations for a nonprofit summer camp. Managed front desk duties, coordinated janitorial and building maintenance teams, and streamlined camper enrollment processes. Oversaw online donations and camper payments, performed reconciliations, and supported accounting functions using QuickBooks and ExpensePoint. Enhanced employee engagement, conducted background KEY SKILLS

• Multi-task Management

• Excellent listener

• Friendly, courteous, &

service oriented

• Poised under pressure

• Multi-line phone

proficiency

• New hire onboarding

• Time management

• Administrative Support

• Notary

screenings, and maintained document retention systems. Contributed to promotional efforts, including the distribution of over 3,200 Save-the-Dates and marketing materials. Maintained inventory, updated WordPress content, and ensured smooth day-to-day operations through multitasking and cross- departmental collaboration.

Childcare Provider (Self-Employed)

Texas Jul 2013–Apr 2021

Managed daily care and development for multiple children, including six dependents and up to four additional clients. Created a structured, nurturing environment focused on social, emotional, and cognitive growth. Designed age-appropriate activities, maintained open communication with parents, and upheld high standards of cleanliness and safety. Demonstrated strong multitasking, behavioral management, and interpersonal skills in a dynamic, home-based setting.

Sales Assistant / Receptionist

DDB Unlimited, Inc. – Oklahoma Dec 2010–Aug 2012 Provided administrative and customer service support in a fast- paced sales environment. Assisted sales representatives by generating quotes, managing purchase orders, and

coordinating client communications. Maintained accurate contact databases, answered high-volume calls, and juggled multiple tasks with efficiency. Delivered consistent service to returning clients and fostered strong teamwork through clear, collaborative communication.

EDUCATION

Bachelor of Arts in Human Services

Southern New Hampshire University

Expected Aug 2027

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