Pharmacy Technician with Ambulatory Experience

GISLENE .E. SAVAGE

** ******* ***** ● Arlington, MA 02474 ● 857-***-****) ● *************@*****.***

Objective

To learn and utilize the skills acquired through experience. To apply my knowledge and gain the experience and skills needed to perform new and upcoming challenges presented to me and perform any job to my fullest potential.

Experience

CHA OUTPATIENT AMBULATORY PHARMACY AND CENTRAL REFILL DEPT MA

February 2022 to Present

Pharmacy Technician

Expediate high priority refill request to providers

Pend refill request and prescription refills to providers office

Refill request sent to providers office for new scripts

Typing in new Rx scripts for Glp-1 medications approved by insurance

Receiving and filling missing and new dose medications for patients

Rx Authorization pending Rx request to Cha Providers and non-Cha providers

Help health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.

Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.

- Respond and send Mychart messages to patients with refill available and refill ready for pick up via prescriptions; transferring patient calls to specialty pharmacist for consultation and other pharmaceutical therapies.

Maintain records by recording and filing physicians' orders and prescriptions.

Abide by HIPPA policy and reach out to delivery team on patient medication delivery status

Aid patient with transfer calls from call center to front desk or operator

Assist with Insurance related calls and patient need vacation refills and vacation overrides

Run test claims on prescription and offer required 340 B pricing if eligible

Respond to Rx authorizations approved or denied and follow up with provider responses

CVS Pharmacy, Arlington MA March 2017 to 2022

february 2017 to Present

Pharmacy Technician

Filling and delivering patient medication orders as directed by a registered pharmacist

Prepare and manufacture medications as prescribed, following established protocols and techniques

Provide training to new technicians and assisting in organizing daily workflow

Maintaining the pharmacy call queue at call center and transfer specialty patient call to specialty pharmacist

Typing in prescriptions via fax,electronic and physical prescriptions

Filling 24 hour medications for patients and preparing them for pick by post office

Receiving and filling missing and new dose medications for patients

Assisting patient with delivery calls on delivery log

Preparing paperwork for all vaccinations

Help health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.

Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.

Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations..

Organize medications for pharmacists to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; Assisting with Prior authorization request and other pharmaceutical therapies like Glp-1 request diabetic and weight loss medications

Maintain records by recording and filing physicians' orders and prescriptions.

Abide by HIPPA policy

Putting new shipment away

Helping with DME requests and sending request to providers and dme class

Bj’s Waltham MA

May 2012 to March 2015

Deli Clerk and Bakery clerk

• Making meat and deli platters

• Making product recommendation to customers

• Conducting demonstration of products

• Restocking products

• Presenting information about new products

• Meeting sales targets

Taking temperatures of rotisserie chickens

Writing on cakes

Baking breads and pastries

Taking cake orders for occasions by phone and in person

Setting up tables for samples

Education

PHARMACY TECHNICIAN CERTIFICATION

Sep 2018

State Certification

Cape Coast Technical University (HND Marketing)

High School Diploma

Business Accounting

Key Skills

Retail Skills

Certified Pharmacy Technician in retail pharmacies. Recognized for the ability to efficiently dispense and package prescriptions with utmost accuracy.

Customer Service Skills

Provide superb customer service, ensuring client retention and loyalty. Providing them with customer service and solving consumer related problems.

Other Skills

●Able to work alone and in teams to get the job done

●Problem-Solving Skills

●Self – Motivated

●Leadership Skills

●Organizational Skills

References

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