Administrative Coordinator with Education Support Experience

MARIAM DRAKE

Durham, NC ***** 919-***-**** *************@*****.***

Professional Summary

Highly organized and dependable administrative professional with over 4 years of experience providing support in fast-paced educational and office environments. Skilled in coordinating schedules, managing records, and supporting daily operations with accuracy and confidentiality. Known for exceptional interpersonal communication, multitasking, and a proactive approach to problem-solving. Seeking to bring administrative excellence and efficiency to a dynamic team. Key Skills

- Administrative Support & Office Management

- Scheduling & Calendar Management

- Communication & Interpersonal Skills

- Document Preparation & Record Keeping

- Microsoft Office Suite (Word, Excel, Outlook)

- Budget Tracking & Data Entry

- Task Prioritization & Time Management

- Project Assistance Agile & Jira Scrum Fundamentals Professional Experience

Instructional Assistant

E.K. Powe Elementary School – Durham, NC October 2019 – Present

- Provided daily administrative and classroom support to educators, including preparation of instructional materials and scheduling of activities.

- Maintained accurate student records, attendance logs, and progress reports.

- Facilitated communication between staff, students, and parents to ensure smooth coordination of school functions.

- Assisted with budgeting tasks, ordering supplies, and managing resource inventory.

- Supported special education initiatives and ensured proper documentation for compliance. Customer Service & Hospitality Roles

Copa Restaurant – Durham, NC 2019 – 2020

- Delivered high-quality customer service in a fast-paced dining environment.

- Took and managed orders with accuracy while maintaining a friendly and professional demeanor.

- Assisted in training new team members on customer service standards and procedures. Old Havana Restaurant – Durham, NC 2020 – 2021

- Supported front-of-house operations including greeting guests, seating, and handling payments.

- Resolved customer inquiries and concerns promptly to ensure satisfaction.

- Collaborated with team members to maintain efficiency and positive guest experiences. Food Lion – Durham, NC 2019 – 2021

- Provided cashier and floor support, assisting customers with purchases and store inquiries.

- Ensured accurate cash handling and balanced registers at the end of shifts.

- Maintained store presentation and stocked products while delivering excellent service. Education

Associate of Arts – Durham Technical Community College December 2019 Project Management Certificate – Google Career Certificates January 2023

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