Assistant Property Manager with 3+ Years Experience

HEATHER LOWRY

***********@*****.*** Brookston, **923 765-***-****

Summary

Dependable Assistant Property Manager with over 3 years of experience in tenant relations and property management. Skilled in financial recordkeeping, compliance oversight, and application processing, consistently ensuring high standards in property operations. Successfully managed tenant communications, resolving inquiries and maintenance issues promptly, contributing to high resident satisfaction. Committed to enhancing operational efficiency and fostering strong relationships within the community. Work Experience

Assistant Property Manager, Fairington Apartments of Lafayette, Lafayette 05/2022 – 06/2025

Facilitated tenant communications and promptly addressed inquiries. Conducted routine property inspections to uphold compliance and safety standards. Assisted with lease administration by preparing documents and managing tenant files. Maintained accurate financial records through property management software systems. Provided comprehensive administrative support to the property manager, including filing, typing correspondence, answering phone calls, and scheduling meetings. Resolved tenant complaints regarding maintenance issues in a timely manner. Recorded transactions involving tenants' accounts, including rent payments and late fees, ensuring accuracy.

Expedited maintenance requests in response to resident complaints. Collected monthly assessments, rental fees, deposits, and payments. Secured first month's rent along with security deposits prior to move-in dates. Cultivated strong professional relationships with residents through exemplary service and engagement.

Documented correspondence with residents and tenants meticulously. Reviewed existing lease documents to ensure they are current and compliant with local laws.

Processed applications from prospective tenants by verifying credit history and employment status.

Clarified policies and procedures to tenants while enforcing community rules. Responded to calls and inquiries from various parties, utilizing strong active listening and open-ended questioning skills to resolve issues.

Office Assistant, Family owned Fowler Apartments, Ferry St. Lafayette, IN 04/2021 – 05/2022

Education

Associates Degree, Business Administration, Indiana Business College, Lafayette 1998 – 2000

Skills

Software proficiency Financial recordkeeping Compliance oversight Application processing Lease agreement review Accounting oversight Alpha and Numeric Data entry Database management Property management Appointment scheduling Records management Fair housing regulations Tenant laws and evictions Policy enforcement Tenant relations Administrative support

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