Resume Title: Experienced Customer-Focused Sales and Service

Lee Robins

***** ********** **** ****, ** ***** 870-***-**** *********@*****.***

EXPERIENCE

Insurance Salesman

July/2025-Mar/2026 Americhoice IMO

Work from home. I sold Final Expense insurance products for various carriers

Assistant Manager

Dec/2020-Mar/2025 Circle K Katy, TX

I received all merchandise and stocked it, including dry and refrigerated items. Ran cash register and answered any questions the customers might have. Assisted general manager with order inventory, scanning expired product, lottery audits, and daily end of business day computer paperwork.

Work From Home Call Center Associate

Feb/2021-December 2021, Sykes Inc.

I set up appointments for individuals looking for apartments to rent

Overnight stocker

Nov/2019-Dec/2020, Walgreens Katy, TX

Received all merchandise and stocked it, including dry and refrigerated items. Ran secondary cash register and answered any questions the customers might have.

Nov/2018-Nov/2019

Machine Operator, Outdoor Cap Bentonville, AR

Processed embroidery orders on baseball caps. Maintained machines including order input, changing thread and needles, and test runs on the order on hand.

Aug/2015-Nov/2018

Customer Service Representative, Alorica Inc El Paso, TX

Took calls from a cell phone company including any payments, change of plans, and any questions pertaining to their bill.

May/2005-Jul/2012

Small Animal Specialist, Petco Katy, TX

Took care of all small animals, including feeding and cleaning of cages. I took inventory, ordered product, and stocked product in that department. I helped customers answer all questions pertaining to small animals.

Sept/2001-May/2005

Cashier Janes L-Head Seafood House Corpus Christi, TX

Ran cash register and help unload the boats of any consumable seafood and bait.

Mar/1995-Aug/2001

Log-In Specialist, RECRA Environmental Laboratories Houston, TX

Logged in all environmental samples and preserved them if needed. Logged in all samples in a CRM database system. Sent all testing to all departments the orders pertained to.

Mar/1991-Mar/1995

Log-In Specialist, NDRC Environmental Laboratories Houston, TX

Logged in all environmental samples and preserved them if needed. Logged in all samples in a CRM database system. Sent all testing to all departments the orders pertained to.

Jan/1988-Mar/1991

Sacker, Randalls Grocery Stores Katy, TX

Sacked groceries and escorted customer to their vehicle to place the groceries into.

Education

Blinn Jr. College Brenham, TX Jan/1987-Dec/1987 General Studies

Katy High School Katy, TX Aug/1982-May/1986 Graduate with Diploma

Certification

State Life/Health Insurance Active 7-1-2025

QuickBooks Level 1 and 2 Certification

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