Results-Driven Supplier Quality Engineer

Melissa Kile

423-***-**** ******@***.***

Objective

Results-driven Supplier Quality Engineer with expertise in supplier management, root cause analysis, and process optimization. Seeking to leverage quality assurance experience to enhance product performance and supplier collaboration in a dynamic organization. Professional Experience

Fuyao Glass America at Volkswagen, Chattanooga, TN Customer Quality Technical Engineer / Supervisor August 2016 – Present

● Develop and maintain supplier relationships through audits and performance evaluations.

● Lead cross-functional teams in root cause analysis, 8D reporting, and corrective action planning.

● Assist in defining quality specifications and handling PPAP submissions.

● Supervise rework and inspection teams during containment activities.

● Drive continuous improvement initiatives to enhance product quality. AQL at Volkswagen, Chattanooga, TN

Supplier Quality Technician / Proxy Supervisor November 2015 – August 2016

● Created work instructions and inspection standards.

● Assisted in resolving supplier quality issues and attended production line calls.

● Conducted root cause analysis and corrective actions.

● Utilized Volkswagen systems (Tevon, SAP, KPM-Halle) for quality tracking. Formel D at Volkswagen, Chattanooga, TN

Supplier Quality Technician / Admin August 2014 – October 2015

● Established inspection standards and assisted in supplier quality issue resolution.

● Acted as a liaison between suppliers and customers.

● Conducted audits and utilized Volkswagen systems for tracking. Proxemics Consulting at Volkswagen, Chattanooga, TN Supplier Quality Liaison July 2013 – August 2014

● Monitored supplied parts and reported defects.

● Performed inspections and rework as needed.

Additional Experience

● JTekt, Vonore, TN – Quality Technician (2013)

● ATCO Industries at Volkswagen, Chattanooga, TN – Supplier Quality Technician

(2011-2013)

● Johns Manville, Etowah, TN – Machine Operator (2008-2011)

● Denso Manufacturing, Athens, TN – Quality Technician (2000-2008) Education

Bryan College, Dayton, TN Bachelor’s Degree in Business Administration, Human Resource Management – Summa Cum Laude (August 2016)

Cleveland State Community College, Cleveland, TN General Studies Skills

● Supplier Quality Management & Auditing

● Root Cause Analysis & 8D Problem Solving

● PPAP, ISO Standards, & APQP Processes

● Continuous Improvement & Lean Manufacturing

● Data Analysis & Reporting

● Microsoft Office Suite (Excel, Word, Outlook)

● Strong Communication & Team Collaboration

● Volkswagen Systems: Tevon, SAP, KPM-Halle

References available upon request.

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