Multilingual Hospitality Server with Guest-Focused Service

Rodrigue Lusungu

Bujumbura, Burundi +257-******** ***************@*****.***

PROFESSIONAL SUMMARY

Dedicated and energetic hospitality professional with significant experience in high-volume dining environments. Proven ability to deliver exceptional guest experiences through attentive service, menu expertise, and efficient multitasking. A multilingual communicator committed to maintaining the high standards of teamwork and hospitality expected at restaurant Café gourmand . CORE COMPENTENCIES

• Guest Relations: Expert at greeting guests, managing seating flow, and resolving concerns with a positive attitude.

• Suggestive Selling: Skilled at making personalized recommendations for appetizers, desserts, and drinks to enhance the guest experience.

• Operational Efficiency: Adept at handling high-pressure shifts, ensuring timely food delivery, and accurate order processing.

• Team Collaboration: Works seamlessly with kitchen and bar staff to ensure a smooth and synchronized dining experience.

• Technical Skills: Proficient in Point of Sale (POS) systems and professional service etiquette. Professional Experience

Server Restaurant Café Gourmand

Bujumbura, Burundi

March 2024 – November 2025

• Provided high-quality table service in a fast-paced environment, ensuring guest satisfaction and loyalty.

• Memorized menus and daily specials to provide accurate information regarding ingredients and dietary preferences.

• Managed cash and card transactions with 100% accuracy using the restaurant’s billing system.

• Collaborated with the culinary team to coordinate the timing of courses and accommodate special requests.

• Maintained a clean and organized dining area, adhering to strict health and safety protocols. EDUCATION

Bachelor’s degree (baccalauréat)in communication

HOPE AFRICA UNIVERSITY

Graduated:2026

High School Diploma

École congolaise de Kinama

Graduated: 2022

LANGUAGES

• Kiswahili: Native

• French: Fluent

• English: B1Level(Intermediate)

• Turkish: B1Level(Intermediate)

Interests

• Photography: Passionate about editorial and technical photography, which contributes to a keen eye for detail and presentation.

• Music: Deep interest in music, fostering strong cultural awareness and interpersonal skills. Lusungu Rodrigue

Contact this candidate