Operations Analyst for Health Administration and Projects

Elizabeth Audrey Quintin

Pikesville, MD ***** 347-***-**** **********@*****.***

Education

University of Maryland, Baltimore County

Bachelor's in Health Administration and Policy

Catonsville, MD

Professional Summary

Operations-focused analyst with over four years of experience supporting business operations, financial tracking, compliance, and cross-functional coordination in regulated environments. Proven ability to support project budgets, track expenditures, prepare reports, and respond to data requests with accuracy and professionalism. Strong analytical and writing skills with experience developing documentation for leadership, auditors, and external stakeholders. Adept at working independently or collaboratively in fast-paced, deadline-driven settings, with a strong interest in business administration and project management within the federal and consulting space.

Professional Experience

Lifebridge Health

Client Resource Program Monitor

January 2025 - Current

● Support day-to-day business operations through financial tracking, reporting, and documentation management across multiple programs.

● Monitor budgets, track invoices, and respond to internal and external data and information requests with accuracy and timeliness.

● Prepare reports and supporting documentation for leadership review, audits, and compliance activities.

● Assist with continuous process improvement efforts by developing standardized tracking tools and documentation practices.

● Coordinate with program staff, finance teams, and external partners to ensure contract and reporting requirements are met.

● Maintain organized contract, financial, and operational files using clear naming conventions and version control. Johns Hopkins Medicine

Program Coordinator

March 2022-January 2025

● Supported business and operational functions for a large academic medical department, including budgeting, invoicing, and resource tracking.

● Assisted with project budget monitoring by tracking expenditures, reconciling accounts, and reviewing timesheet and vendor data for accuracy.

● Developed reports, dashboards, and written summaries for leadership and stakeholders to support decision-making.

● Maintained contract, procurement, and operational documentation to support compliance and audit readiness.

● Coordinated between internal teams and external vendors to support project timelines and operational requirements.

● Contributed to process improvements that increased efficiency and data reliability across operational workflows. Patient Access Specialist January 2021-March 2022

● Initiated and composed responses to hospital emergency codes, adhering to established protocols to ensure swift and appropriate actions.

● Provided excellent customer service by promptly addressing inquiries, resolving issues, and professionally delivering information.

● Assisted in completing various administrative tasks such as filing, scanning, and faxing documents. Certifications

University of Maryland, Baltimore County

Professional Studies: Cybersecurity Strategy and Policy May 2025

Program Management Institute

Fundamentals of Predictive Project Management

June 2025

Inuit Academy

Inuit Bookkeeping Certification

Expected Completion: October 2025

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