Energetic Driver with Customer Service Expertise

Justin Owens

*** *. ******** ** • Tempe, AZ • ***84

CELL 480-***-**** • E-MAIL **********@*****.**

SUMMARY Experienced customer service representative bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service, focus and support. High energy and outgoing with commitment to customer relations.

EDUCATION Diploma

North Little Rock High School, North Little Rock, AR Graduated 1993

SKILLS

Quick problem solver

Upselling capability

Thrive in a fast paced

environment

Committed team player

Knowledge of point of

sale system

Organized and efficient

EXPERIENCE

Order Selector/Forklift

Swire Coca-Cola- Tempe, AZ

Feb 2022 to Dec 2025

Operate forklift.

Operate electric pallet jack.

Use an order picking system.

Pick and load pallets. Load

and unload trucks.

Shipping Clerk

Hillman Group- Tempe, AZ

Oct 2019 to Feb 2022

Pull and box orders. Label orders to be shipped. Unload pallets and stock inventory. Load pallets to be shipped.

. Delivery Driver

Postmates- Phoenix Metro

May 2018 to July 2021

Pick up items to be delivered

to customer. Insure that

customer order is correct.

Navigate best route to deliver

order in a timely manner.

Sales Team Leader/ Sales Account Manager

Capitol Protection Group- Phoenix, AZ

Mar 2016 to May 2018

Supervised Team of 10 to 15 Sales Associates. Met and exceeded company goals. Received company award for exceptional customer service. Explained product and service options for each customer and their needs. Willingness to go the extra mile for a customer.

Salesman

Exceptional Auto Glass – Mesa, AZ Sep 2014 to May 2015 Recognized by the company for outstanding sales, service and consistent leadership for reaching company goals. Explained product and service offerings and answered all customers' questions. Wrote up sales orders and coordinated installations. Maintained thorough and updated knowledge of product offerings as well as promotions. Developed sales strategies, identified clients and initiated contact.

General Manager

Corleone’s Philly Cheesesteaks – Tempe, AZ Oct 2010 to Sep 2014 Scheduled and directed staff on daily work assignments to maximize productivity. Optimized profits by controlling food, beverage and labor costs on a daily basis. Continually monitored the restaurant and took appropriate action to ensure food quality and service standards were consistently met. 15

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