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CONTACT
Tyler, TX *****
******.********@*****.***
SKILLS
• Adapting. This has become one of my
strongest skills over the past few
years. I have exceptional technology
skills, great with communicating and
working with a team or
independently. Very quick and eager
learner and open for constructive
criticism and ways to improve myself
for my job.
• Statistical Data Gathering
• Internal Communications
• Quality Control
READING AND DOING
PUZZLES.
I like reading books on African
American history and any Sci-Fi novels.
When it comes to puzzles, the more
challenging the better.
Organized and dedicated professional with a strong background in managing complex projects, communicating clearly in virtual environments, and delivering high-quality work independently. Skilled in organizing workflows, analyzing data, and creating engaging content tailored to diverse audiences. Demonstrated success in building positive client and stakeholder relationships through clear written and verbal communication. Excels at managing time, priorities, and deadlines with minimal supervision.
WORK HISTORY
January 2023- Current
Teacher
• Plan and organize complex projects with clear deadlines and deliverables
• Prioritize task and maintain productivity in fast-paced, self- directed environments
• Tailor communication and support to meet diverse needs
• Experienced in email correspondence, virtual meetings, and maintaining positive relationships
• Collect, analyze, and present data to guide decision making
• Use several digital tools to differentiate the instructional needs of all that will capture and maintain attention
• Collaborate and contribute to a team to reach shared goals
• Problem solve, de-escalate, and handle challenging situations with professionalism
August 2016 – December 2023
Administrative Assistant
• Complete accurate reading of campus attendance for students
• Quality control over department to ensure everything is running smoothly and properly
• Communicate everything with central administration throughout academic year
• Oversee and assist fellow coworkers with any questions they may have and consider what they think can be done to improve job performance and ease.
• Executed record filing system to improve document organization and management
• Developed strategies to streamline and improve office procedures
• Managed filing system, entered data and completed other clerical tasks
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
• Built and maintained excellent student and parent relationships through KAYCEE WATERS
timely response to inquiries and going above and beyond to accommodate unusual requests
April 2012 - May 2016
Technical support
• Assist with hook up and installation of services
• Assist with bill management and help customers receive the best deal for their services.
• Managed high levels of call flow and response to technical support needs
• Translated complex technical issues into digestible language for non- technical users
• Assisted customers in identifying issues and explained solutions to restore service and functionality
• Diagnosed and troubleshot hardware, software and network issues EDUCATION
Bachelor of Science Elementary Education
Grand Canyon University, Phoenix, AZ
I was accepted into the National Society of Collegiate Scholars.
• Grow your Own Scholarship Recipient
Associate degree of science Medical
Tyler Junior College
July 2011
Cosmetology Certification Cosmetology
Star College School of Cosmetology, Tyler, TX
This certificate helped me perfect some of my own natural skills with cosmetology, along with nail tech and esthetic courses. My license is renewed every two years in the event a teaching position comes available in cosmetology.
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