Diana Kneff
Airway Heights, WA ***** 509-***-**** ************@*****.***
EDUCATION
Teaching English As A Second Language 06/2011
Eastern Washington University, Cheney, WA
Dean's List Fall 2009, Winter 2009, Spring 2010, Fall 2010, Winter 2010, Spring 2011
Relevant Coursework: Working in the university with students from different ethnic backgrounds English 101
3.9 GPA
Thesis: Working with Disabilities
Bachelor of Arts Interdisciplinary Studies 06/2008
Eastern Washington University, Cheney, WA
Dean's List Fall 2006, Spring 2007
Relevant Coursework: African American Studies
Awarded Certification in African American Studies
Relevant Coursework: African American Studies 101, working with minorities
3.7 GPA
PROFESSIONAL SUMMARY
Dedicated personal driver with a clean driving record and expertise in safe driving and client relations. Punctual and flexible, consistently delivering exceptional service while adhering to traffic laws.
ACCOMPLISHMENTS
Collaborated with team of 2 in the development of [publishing an article on safety while driving].
SKILLS
Vehicle inspection
Emergency procedures
First aid training
Safe driving
Punctuality
Flexibility
Clean driving record
Weather conditions adaptation
Defensive driving
GPS operation
Client relations
Judgment and decision making
EXPERIENCE
PERSONAL DRIVER 03/2014 to 06/2019
Uber, Lyft Spokane, WA, Airway Heights, WA, Cheney, WA
Ensured timely and safe transportation for passengers across various locations.
Navigated efficiently using GPS and mapping applications to optimize routes.
Maintained vehicle cleanliness and functionality to enhance passenger experience.
Provided exceptional customer service by addressing passenger inquiries and concerns.
Managed multiple ride requests simultaneously, ensuring prompt pickups and drop-offs.
Implemented feedback from passengers to improve service quality consistently.
Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Developed strong rapport with clients, leading to repeat business and positive referrals.
Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
LANGUAGES
English
Full Professional
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#HRJ#3d1e337b-7e3d-4dc9-b2cc-274117293dbb#
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