Administrative Support Specialist with Paralegal Training

Franki-Ann Buffone

Barnegat, NJ *****

**********@*****.***

848-***-***** cell

609-***-**** cell

WORK EXPERIENCE:

Maximus- Customer Service Representative- (Nov 11, 2024- Dec 19, 2024) Answer phones, Data Entry- Remote Work

Rent A Center- Credit Assistant Manager- (October 2023- January 2024) Credit calls, data entry, inventory, receiving merchandise, phones, filing

Casey’s Cleaning- (July 2023-August 2023) Residential and Commercial cleaning MPT Rentals- (January 2023) Administrative Assistant Keeping files, Accounts payable, Office Work

Jersey Shore Mosquito Squad- Office position- answering phones, making calls, emails, filing, sending and receiving contracts

Advantage Solutions- Remote WFH position (November 2021 to January 2022) Temporary position with a job placement service- answer phones, data entry of summary of calls, provide assistance to callers

Bluestone Management LLC- Lakewood, NJ (March 2018 to October 2018) Coordinator

This was a property preservation company

Scheduling* data entry * review job photos *Emails* phones National Safety Compliance- Lakewood, NJ (March 2017 to August 2017) Office Assistant

*answer phones*fax*data entry*email

Duties varied, whatever was needed to be done in order to maintain a smooth working Environment.

Freedom Towing and Auto - Toms River, NJ -(2006 to 2012) Secretary/Receptionist:

*meet and greet customers *dispatch, answer phones *filing, scanning, faxing, email, data entry, scheduling *accounts payable and accounts receivable, banking *maintain an organized and clean office

and work environment *prepared mailings and business correspondence Skills:

During my studies at National Paralegal College I have been able to use Lexis and have recently completed the certification course.

MS Office, LexisNexis, Lexis Advance, fax, scanning, multi-line phones, filing, data entry, Google Docs,

Customer Service, Time Management, Organizational Skills, Cash Handling, Banking, Front Desk

EDUCATION:

University of Phoenix- Grad Certificate in Project Management- 2022-2023 University of Phoenix- Grad Certificate in Human Resource Management - 2020-2021 Master’s Degree Program at National Juris University - Legal Studies Phoenix, Az 2017-2020 Bachelor's Degree- Paralegal Studies- National Paralegal College - Phoenix, AZ 2015 to 2017 Associate's Degree- Paralegal Studies- National Paralegal College 2013 to 2015 Certificate in Criminal Justice US Career Institute 2013 Certificate in Paralegal US Career Institute 2013

**US Career Institute, National Paralegal College and University of Phoenix transcripts can be provided upon request**

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