Property Manager with Customer Service Experience
Resume:
Sandy Avery
Phoenix, AZ *****
*****.*****@**********************.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Property Manager
Public Storage-Phoenix, AZ
February 2024 to February 2026
• Managed and oversaw daily operations of commercial properties, ensuring efficient and smooth functioning of all aspects of property management
• Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, maintained safe working environment
• Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
• Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
• Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents to meet compliance with industry regulations Customer Service Representatuve-Remote
Healthequity-Price, UT
March 2016 to January 2020
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
• Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
• Maintained detailed records of all customer interactions in CRM system for future reference and analysis
• Participated in regular training sessions to stay updated on product features, policies, procedures, and industry trends
Education
Healthcare Administration (Career College)
Northwest Career College-Remote
September 2025 to Present
Medical Billing & Coding (Career College)
Northwest Career College-Remote
November 2024 to June 2025
Administrative Assistant (Vocational)
Northern Arizona Institute of Technology-Flagstaff, AZ January 1990 to May 1990
Admin. Assistant (Vocational)
Northern Az institute of Technology-Flagstaff, AZ
January 1989 to September 1989
GED
Northern Arizona University-Flagstaff, AZ
March 1988 to April 1988
Skills
Microsoft Word Patient treatment planning Organizational skills Microsoft Excel Customer service Microsoft Office Communication skills Patient billing Multi-line phone systems Administrative experience Data entry Attention to detail Certifications and Licenses
Medical Billing & Coding Certificate
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