Customer-Focused Service Professional with Cash Handling Expertise

Raiven Gill

302-***-**** … ************@*****.*** … Rock Hill, SC

PROFESSIONAL SUMMARY

Friendly and dependable customer service professional with experience in hospitality, retail sales, and cash handling. Dedicated to creating positive guest experiences through attentive service, teamwork, and eΜciency in fast-paced environments. Committed to upholding high standards of professionalism, cleanliness, and accuracy. WORK EXPERIENCE

Host

Applebee’s – New Castle, DE

JUL 2022-APR 2024

● Welcomed guests with a warm, professional attitude to create a positive Ξrst impression

● Managed seating Οow to maintain eΜcient service and minimize wait times

● Communicated eΛectively with servers and kitchen staΛ to ensure smooth operations

● Maintained a clean, organized front-of-house area

● Resolved guest concerns promptly to ensure satisfaction Sales Associate

Walmart – Wilmington, DE

JUN 2024-AUG 2025

● Provided attentive customer service and product recommendations

● Built strong customer relationships through friendly communication

● Met and exceeded sales goals through proactive engagement

● Maintained organized merchandise displays and store cleanliness

● Assisted team members to ensure smooth daily operations Seasonal Cashier

Bath and Body Works – Newark, DE

OCT 2025-JAN 2026

● Operated POS system and processed cash, credit, and debit transactions accurately

● Balanced cash drawer and maintained Ξnancial accuracy

● Delivered fast and courteous service during high-volume periods

● Addressed customer questions and concerns professionally

● Maintained a clean and organized checkout area

SKILLS

● Exceptional Customer Service

● Team Collaboration

● Cash Handling & POS Systems

● Strong Communication

● Multitasking in Fast-Paced Environments

● Attention to Detail

● ConΟict Resolution

● Cleanliness & Organization

● Time Management

EDUCATION

WILLIAM PENN HIGH SCHOOL - New Castle, DE

JUNE 2023

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