Maria Petrella
*************@******.***
OBJECTIVE
Action-oriented clerk and client service representative with strong performance record. Seeking a challenging position to utilize my communication, financial and trading skills with a well-respected institution, offering room for career growth and advancement.
PROFESSIONAL EXPERIENCE
Bluegreen Vacations
April 2023 – Present (Administration assistant)
Run and operate Microsoft office, Concierge, and TSW Enterprise daily
Greet and check guest in for potential sales opportunity
Prepare and Distributing gifting in the form of Mastercard’s, resorts stays, voucher.
Mariano’s
December 2021 – April 2023 (Customer Service Rep/ Front End Supervisor)
Handles customer issues (refunds, exchanges, and lottery)
Supervises team of 15 cashiers in Front end
Daily cash handling procedures
TH Brokerage
August 2007 – December 2020
Obtain orders from customers from headset
Provide quotes to clients for execution from broker
International Future Options
August 2003 – 2007 (Clerk)
Obtain orders from customers from headset
Provide quotes to clients for execution from broker
Mercantile Exchange
August 1999 – 2003 (Runner)
Run orders from customers to trading pit for execution
Obtain quotes on the market for execution
Received phone requests for order execution
EDUCATION
St. Barbara High School Chicago, IL
1993 - 1997