Administrative Virtual Assistant with Care Coordination Expertise

Tamica M. Powell

Richmond, Virginia *****

804-***-**** ******.******@*****.***

Objective: Seeking a position where my proven talents and skills can be utilized to accomplish the company’s goals as well as my personal goals.

Professional Skills

Proven Leadership abilities Exceptional written and verbal communication skills

Detail-Oriented with excellent interpersonal skills Superior organizational skills Problem Solver

Flexibility to adapt quickly to changes Works well under pressure Team Player Management

Ability to handle multiple tasks simultaneously Intake, Scheduler & Coordinator

Microsoft Office, Printer/Fax Machine

Familiar with PCC, Meditech, ConnectCare, Buildium, Sharenote, EHR Your Way, BambooHR, InfusionSoft, Salesforce, Dr. Chrono, EKO

Nursing Abilities (Listed, but not limited to)

Staff Supervision (Charge Nurse/Lead LPN) Data Entry Assessments/Individual Care Plan Development

Triage Point of Care Testing Straight Catheter for Urine Sample Medication Administration

Blood Draw for labs Treatments Tracheostomy Care Tube Feeding Intravenous Insertion/Removal

Wound Care/Wound Vacuum

Education

Medical Careers Institute (Licensed Practical Nurse) License#: 000*******

American Red Cross (CPR/AED) BLS Certification (Exp. 9/2026)

National Health and Safety Association Standard First Aid (Exp. 1/2027)

S.O.A.R. (SSI/SSDI Outreach, Access, and Recovery) Trained

Master Class Management (Business Manager Certification Course Certificate)

Employment History

2025-Present Care Manager II, Complete Health – Richmond, VA

Duties: Data Entry; Triage; Care Coordination; Schedule appointments; Engage in Patient Teaching for a high acuity of high risk, chronically ill and acute patients; Implementation of plan of care after Emergency Room visits or Hospital stays; Maintain HIPAA compliance

2020-Present Agency Nurse, Multiple Facilities – Richmond, VA

Duties: Supervise nursing staff; Implement and enforce disciplinary procedures; Provide resident care; Care Coordination; Perform tracheostomy care; Administer tube feeding; Perform straight cath procedures; Perform point of care testing and assessments; Develop individual care plans; Medication administration; Order/stock medications; Resident triage; Treatments & Wound care; Applying/Operating Wound Vac; Positive redirection of residents; Maintain resident dignity and confidentiality; Review results with resident/resident representative, Family Interaction

2023-2024 LPN Trainer, MedZed - East/West Coast Markets

Duties: Successfully established a company-wide Training Program/Welcome Folder designated as the “Gold Standard” for Clinical Onboarding; Became part of the HR Process-Developed interview questions used across the board during the hiring process; Interviewed, Hired, Trained new staff utilizing the “Gold Standard” training program; Performed chart audits to ensure documentation compliancy for insurance payment processes; Retrained staff in multiple markets as needed per audits performed; Trained staff on how to use the EKO device; Community Outreach; Ran huddles as needed; Staff support; Developed/Instructed Field Mentorship Program

Tamica M. Powell

Richmond, Virginia 23227

804-***-**** ******.******@*****.***

2023-2024 Outreach LPN, MedZed - Richmond/Henrico and Surrounding Areas

Duties: Perform In-home Virtual Office visits with patients and Provider via Video Call; Direct clinical support to Physicians, Nurse Practitioners and Physician Assistants; Data Entry; Scheduling; Obtain vital signs; Care Coordination; Proficient documentation; Handled incoming patient calls; Patient tracking/Follow up; Patient Teaching; Encourage Positive redirection/Better Life & Healthy choices; Outreach/Door knocks; Scheduling; Assist patients with refill authorizations; Assist with Product Recalls; Participate in Daily huddles; Community Outreach

2022-2023 LPN, Patient First – Henrico, VA

Duties: Data Entry; Direct clinical support to Physicians, Nurse Practitioners and Physician Assistants; Patient Triage; Roomed patients; Obtain vital signs; Point of Care Testing: Health Screenings; Administer Vaccines; Injections; Proficient documentation; Handled incoming patient calls; Review lab/test results with patients; Made Referrals; Performed routine care and procedures; Medication administration; Wound care; Blood draw for labs; IV Insertion/Removal

2021-2022 School Nurse, Hopewell City Public Schools – Hopewell, VA

Duties: Medicine Administration; Basic First Aid; Student/Staff Triage; Data Entry; Maintain Student Files; Medication Reconciliation; Family Interaction; Obtained Vital Signs; Administered Breathing Treatments; Developed COVID tracking system

2020 LPN Charge Nurse, Henrico Health & Rehab - Highland Springs, VA

Duties: Supervise nursing staff; Implement and enforce disciplinary procedures; Provide resident care; Perform tracheostomy care; Administer tube feeding; Perform straight cath procedures; Perform point of care testing and assessments; Develop individual care plans; Medication administration; Order/stock medications; Resident triage; Treatments & Wound care; Applying/Operating Wound Vac; Positive redirection of residents; Maintain resident dignity and confidentiality; Review results with resident/resident representative, Family Interaction

2013-2020 Executive Assistant, Pat Moore Real Estate Services - Henrico, VA

Duties: Direct support to CEO; Data Entry; Answer/Direct incoming calls; Filing/Copying/Faxing important documents; Maintain tenant files; Schedule showings; Assist Broker with daily schedule/appointment reminders;

Marketing; Schedule maintenance requests; Bookkeeping & Billing; Collection of fees; Develop spreadsheets; Banking transactions; Search/locate potential properties for sale or rent; Direct staff meetings; Landlord/Tenant correspondences; Maintain inventory; Notarization

2013-2020 LPN/Operations Manager, ( Mental Health) U.S. Care - Henrico/Fairfax, VA

Duties: Direct support to CEO; Serve as point of contact for company, clients & staff; Perform Client Intake

Interview for Medical and Psychiatric inclusion for services provided; Utilize Google Calendar to maintain upper level staff schedules; Perform Human Resource and Quality Assurance duties; Care Coordination; Data Entry;

Mailing/Filing/Copying/Faxing/Uploading documents; Develop new employee/client documents; Maintain employee files & company records; Conduct monthly staff background checks and insurance eligibility verification; Marketing; Direct monthly/annual staff meetings; Maintain inventory; Notarization

2011-2013 Lead LPN, Primary Healthcare Associates - Richmond, VA

Duties: Direct clinical support to Lead Physician; Supervised nursing staff; Implemented and enforced disciplinary procedures; Roomed patients; Obtained vital signs; Proficient documentation; Handled incoming patient calls; Led daily clinical huddles; Performed routine care and procedures; Attended training programs; Made referral and authorizations for outside patient care; Reviewed lab/test results with patients; Tracked consults, referrals, labs, and tests; Performed duties related to office needs

References available upon request

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