Healthcare Data & Medical Coding Specialist-in-Training

FAITH N. APATA

Email: ********@*****.*** Phone: 973-***-****

PROFESSIONAL SUMMARY

Detail-oriented healthcare professional transitioning into Medical Coding, Billing, and Health Information roles. Strong foundation in medical documentation, data accuracy, HIPAA compliance, auditing, and intake workflows. Brings 5+ years of experience reviewing records, verifying information, resolving discrepancies, and maintaining confidentiality in regulated environments. Skilled in EHR-style systems, documentation review, and claims support. Highly motivated CPC exam candidate with proven ability to learn quickly and adapt.

CPC Exam Candidate – Testing April 2026

CORE SKILLS

- Medical Coding & Billing: ICD-10-CM (in progress), CPT (in progress), documentation review, charge entry, claims support, insurance verification

- Medical Records & Compliance: Chart auditing, record processing, HIPAA compliance, accuracy review, intake workflows, confidential data handling

- Administrative & Technical: Data entry, queue management, ticket documentation, customer support, digital file management

- Systems & Tools: Salesforce, ServiceNow, JIRA, Citrix, SAP, Microsoft Office, Google Workspace, Azure, Linux

- Strengths: Attention to detail, confidentiality, time management, process improvement, high accuracy RELEVANT EXPERIENCE

Implementation Analyst – 7-Eleven Corporate, Irving, TX June 2023 – October 2025

- Managed sensitive client and system data with strict confidentiality standards

- Reviewed, analyzed, and maintained digital records and documentation

- Ensured accuracy of migrated data and system configurations

- Created and updated procedural documentation and knowledge base materials

- Collaborated cross-functionally to resolve data discrepancies Audit / Intake & Conflict Analyst – Locke Lord LLP, Dallas, TX February 2022 – March 2023

- Reviewed intake packets and documentation for accuracy and completeness

- Audited confidential records using compliance standards similar to HIPAA

- Corrected missing, inconsistent, or incomplete information

- Managed consent forms and approval workflows

- Maintained secure digital filing systems

Technical Support / Helpdesk Analyst – Hikvision Technology March 2023 – October 2023

- Documented all cases thoroughly, comparable to medical charting

- Handled high-volume queues while maintaining accuracy

- Updated internal knowledge bases with detailed documentation

- Navigated multiple CRM and ticketing systems similar to EHR platforms Tech Support Analyst – Sally Beauty

May 2022 – June 2023

- Maintained detailed incident documentation

- Managed ticket queues and resolution timelines

- Ensured records were complete, accurate, and compliant Data Inventory Specialist – VIO Security / ALERT 360, Irving, TX July 2021 – July 2022

- Digitized and organized large volumes of customer and billing records

- Verified billing data and corrected discrepancies

- Ensured proper storage and retrieval of documentation

- Improved documentation processes to enhance data quality EDUCATION

Bachelor of Science, Information Systems – Rutgers University (August 2020) Associate of Science, Computer Information Systems & Technology – Union County College (May 2016)

CERTIFICATIONS & TRAINING

Intro to Medical Coding (i2MC) – Completed

AAPC CPC Exam Candidate – April 2026

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