Customer Service, Administrative Assistant, Receptionist
Resume:
Sarah Lynn Hughlock
Brownsboro, TX 75756-6504
*****.*********@*****.***
OBJECTIVE - My objective is to start, strive, and succeed in a career I can retire from.
SKILLS
-Copy / Fax / Printer / Notary -Ordering and Putting Away Office Supplies
-Microsoft Word with 73 Words Per Minute Typing -Microsoft Teams: Video Meetings & Phone Calls
-Microsoft Outlook / Calendar Management -Microsoft Excel
-Answer Multi-Lines & National Phone 50+ Calls Daily -Well Under Pressure
-Going to Mailbox & Distributing Mail -Training People
-Balancing with Money -Team Work & Adaptability
-Distribute Money Orders and Cashier's Checks -Time & Task & Administrative Management
-Conducts Withdrawals, Deposits, and Transfers -Organization & Filing Documents
-Excellent Customer Service -Daily Reports Completed On-Time / Before
-Ability to Maintain Confidential & Sensitive Information -Invoicing & Payments Taken
RECOMMENDATION CONTACT (Non-Relative):
Person - Phone number - Position - Years Known/Relationship
Daniel Palmer 903-***-**** Operations Manager 2/ Ex-Supervisor
Brian Seymour 228-***-**** Location Manager 2/ Ex-Supervisor
Debra Gholson 254-***-**** Office Manager 2/ Ex-Supervisor
Julia Hughes 903-***-**** Division Order Manager 2/ Ex-Supervisor
Jodi Coatsworth 515-***-**** Manager 8/ Ex-Supervisor
Melissa Freeman 515-***-**** Bartender 10/ Ex-Co-worker
Sheila Monaghan 515-***-**** Waitress 8/ Ex-Co-Worker
Kathi Cook 903-***-**** Customer Service Representative 5/ Ex-Co-Worker
EDUCATION
College: Des Moines Area Community College -Psychology- 2006 S Ankeny Blvd Ankeny, Iowa
Did You Graduate: No
College: Indian Hills Community College -Criminal Justice- 525 Grandview Avenue Ottumwa, Iowa
Did You Graduate: No
High School: Carlisle High School 430 School Street Carlisle, Iowa 50047 Did You Graduate: Yes
WORK EXPERIENCE
Company: Groome Industrial Cleaning Services Start: 07/24/2023 End: 03/31/2026
- Customer Service, Phone lines for multi-national phone lines, Word, Excel, Outlook, filing, getting and
dispersing mail to office, organization, Ordering supplies.
Company: Tanos Exploration II, LLC - Division Order Assistant Start: 11/18/2019 End: 06/30/2023
-Customer Service, Phone lines, Word, Excel, Outlook, talking about payments over the phone, teamwork
skills, filing, getting and dispersing mail to office, organization, helping with Payment Verifications, scanning
and filing of all Correspondences, Curatives, Reclasses, Transfers, Division Orders, W9’s, Information Sheets,
explaining to owners that we are a Royalty Company and are not buying their land we are giving them an interest payment for their minerals/gas/oil.
Company: Syslogic Technology Services - Receptionist Start: 05/14/2018 End: 5/27/2019
-Customer Service, Phone lines, Ordering supplies, Word, Excel, Outlook, taking payments over the phone,
teamwork skills, printing receipts, scheduling appointments, dispatcher, cash handling, bank deposits, team
building, in person customer service
Company: First Bank & Trust East Texas/Southside Bank – Teller/New Accounts Start: 03/07/2016 End:
03/01/2018
-Fast Pace on Mondays, Fridays, and Saturdays, with phones ringing, and deposits and withdrawals having to be
made, Cash handling, customer service skills, team skills are a must everyday with smiles and great positive
attitudes
Company: Health & Human Services Commission – CCR Start: 12/2015 End: 10/03/2016
-Answering phones, customer service, helping with benefits, call center, efficiency, proficiency, timely calls,
standards high
Company: Lamberti, Gocke, Luetje PC Receptionist Start: 12/2014 End: 10/2015 515-***-****
-Answering phones, customer service, checking in and out abstracts, taking payments over the phone, team
work skills, printing receipts, scheduling appointments
Company: Prairie Meadows Cocktail Server Start: 08/2011 End: 06/2013 515-***-****
-Answering phones, customer service, ending bar bill, excessive money handling, teamwork skills, positive
attitude, organization of slot machines
Company: Accounting Principles Secretary Start: 02/2011 End: 04/2011 816-***-****
-Answering phones, Excel, deposits, scheduling appointments, customer service, organizing files, filing with
cabinets, team skills are a must everyday with smiles and great positive attitudes
Company: West Bank Bank Teller Start: 10/2008 End: 05/2010 515-***-****
-Fast Pace on Mondays, Fridays, and Saturdays, with phones ringing, and deposits and withdrawals having to be
made, cash handling, customer service skills, team skills are a must everyday with smiles and great positive
attitudes
Strong Points to Have Me on Your Team
oCertified Notary Republic of Texas
oCPR/First Aid Certified
oGreet and assist 50+ visitors daily, ensuring a professional first impression
oManage multi-line phone system, handling 80+ calls per day with accurate routing
oMaintain detailed visitor logs and issue badges in compliance with security procedures
oCoordinate meeting room scheduling and update company calendars
oReceive, sort, and distribute mail and packages efficiently
oResolve guest concerns calmly while maintaining company standards
oSupport administrative tasks including data entry and document organization
oProvided front desk coverage and administrative support for office staff
oScheduled appointments and maintained accurate calendars
oHandled customer inquiries and resolved issues professionally
oManaged office supply inventory and placed orders as needed
oAssisted with filing, data entry, and internal communications
oStrong attention to detail and accuracy
oAbility to stay calm under pressure
oProfessional appearance and demeanor
oReliable and punctual
Contact this candidate