Detail-Oriented Data Entry and Administration Specialist

About Me

lam a proactive and reliable Virtual

Assistant and Customer Support

Specialist dedicated to helping

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outstanding customer experiences.

excel at managing daily operations,

handling customer inquiries with

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solutions-focused support. am detail-

oriented, organized, and committed to

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completed efficiently and every

customer feels heard and satisfied.”

Contact

+123-***-****

rasheedertfarooq22legm

ail.com

Skills

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Online Research &Reporting

Responding to customers inquiries ( Email& Chat)

Problem solving & Conflict Resolution

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Rasheedat

Faroug .O.

Virtual Assistant/Customer

support

Education

2008-2010

kwara state polytechnics, Ilorin. Kwara State, Nigeria.

National Diploma ( Public Administration)

2013-2016

University of llorin (BA) History & International Studies.

Work Experience

Lubcon Ng Ltd( Marketing Inter) Ilorin,

Nigeria. 2011-2012

Assisted in Compiling reports for

market research and product

distribution tracking.

Kwara state Internal Revenue Service. (

KWIRS) 2019-2025

-Processed substantial financial data for tax

payments and collection.

.Entered and maintained taxpayer data in

state revenue systems, ensuing accuracy

and confidentiality.

.Enhanced Efficiency by Dignitizing

taxpayers records.

Feb, 2026

Virtual Assistant & Customer

Support Trainee( Wunmitalks VA

Academy)

.Completed practical training in

virtual assistance&Customer

suppport.

. Handled stimulated tasks like

email management, scheduling and

client communication.

-Gained skills in problem solving,

customer service and task

organization.

Contact this candidate