Executive Administrative Leader with 30+ Years' Experience

ELIZABETH LONG

PROFESSIONAL PROFILE

Resourceful, results-focused leader with over two decades of experience in office operations, multitasking, financial operations and project administration across various sectors. Demonstrate a strong command of organizational skills, budgeting, cost control, financial reporting, ensuring projects remain on schedule and within financial targets. Skilled in stakeholder collaboration, contract negotiation, process optimization, and regulatory compliance. Adept at analyzing data to drive decision-making and operational improvements, enhancing overall organizational efficiency and success. CORE COMPETENCIES

• Operational Excellence

• Organization & Time Management

• Budget Development &

Forecasting

• Teamwork & Collaboration

• Regulatory & Legal Compliance

• Project & Task Management

• Attention to Detail

• Travel Coordination

• Vendor & Service Provider Liaison

• Confidential Information Handling

• Stakeholder Engagement

• Problem Solving

• Risk Identification & Mitigation

• Event Planning & Meeting

Management

• Personnel Screening &

Interviews

• Onboard New Employees

• Managed Training Programs

EDUCATION

MASTER OF ARTS (M.A.) IN ORGANIZATIONAL MANAGEMENT University of Phoenix – Fountain Valley, CA

Graduated May 2000

BACHELOR OF SCIENCE (B.SC.) IN CHILD DEVELOPMENT

California State University Fullerton – Fullerton, CA Graduated August 1998

CERTIFICATIONS AND TRAINING

• California Real Estate Broker, #01310362

Expires: May 21, 2026

WORK EXPERIENCE

THE PROPERTY MANAGEMENT CO., CERRITOS, CA, NOVEMBER 2005 – PRESENT EXECUTIVE BUSINESS MANAGER & PROPERTY MANAGER

• Act as the key connection between boards, residents, and service providers, keeping projects aligned, compliant, and on track.

• Prepare clear monthly financial reports and ownership ledgers, safeguarding fund integrity and regulatory compliance.

• Presented multimillion-dollar budgets and financial analyses to executive boards, driving clarity and sound decision-making.

• Oversee assessment collections, rental income, deposits, and account reconciliations to ensure accuracy and protect community assets.

• Improve property performance by streamlining leasing, compliance, and maintenance processes.

• Handle tenant concerns quickly by coordinating repairs and managing vendors to minimize downtime and costs. Cerritos, CA 562-***-**** ****@*****.***

ELIZABETH LONG Page 2

• Achieved 100% compliance with California Civil Code and Tenant Law for 20+ years through disciplined oversight.

• Implemented a unified reporting framework that strengthened reserve forecasting and long-term planning.

• Guided financial strategy for 40+ homeowner associations (1,000+ units), including budgeting, forecasting, and reserve planning.

• Reduced legal risk by enforcing policies consistently and ensuring tenant proceedings comply with regulations.

• Orchestrated and conducted personnel screening & interviews, new hire orientations, managed training programs, and streamlined onboarding processes for new employees.

• Generate and maintain accurate owner accounting records, producing monthly financial statements to support transparent fund management and fiduciary accountability. ADDITIONAL EXPERIENCE

Proprietary Programs Administration The Boeing Company, Huntington Beach, CA Logistics Administration The Boeing Company, Sea Launch, Long Beach Port, CA Various Positions Walt Disney Imagineering, Big Dog Sportswear, DeVry Institute COMMUNITY INVOLVMENT

• Compass Bible Church – Camera & Audio Tech

• Compass Bible Church – Catering Team

ADDITIONAL INFORMATION

Languages: English

Technical Proficiencies: Windows, Microsoft Office Suite (power user), QuickBooks, AppFolio (President Access Permissions), Google Workspace, Podio, ProPresenter, Yardi, Adobe Suite. Interests: Reading, hiking, visiting National Parks, museums, traveling

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