Administrative Data & Records Specialist

Joshua Kaye Karasawa Zebrowski

Weymouth, MA 413-***-**** **************@*****.***

Professional Summary

Detail-oriented administrative professional with experience in data entry, records management, and document processing. Skilled in maintaining accurate electronic records, preparing reports, and supporting back-office operations in fast-paced environments. Proven ability to manage multiple tasks with strong attention to detail and accuracy while working independently or within a team.

Core Competencies

• Data Entry & Database Management• Records & Document Control • Administrative Support • Report Generation & Tracking • CRM Systems • Email Correspondence • Microsoft Office (Word, Excel, Outlook) • Organization & Time Management

Professional Experience

Administrative Coordinator / Team Coordinator

Fam Properties, Dubai, UAE 2023–2025

• Assisted real estate agents with property listings, updates, and documentation across CRM platforms including PF Expert, Bayut, and Dubizzle.

• Coordinated communication between agents and internal departments including contracts, marketing, and administration to ensure timely processing of transactions.

• Sent follow-up emails and handled interdepartmental correspondence regarding listing approvals, contract status, and required documentation.

• Supported agents by monitoring contract progress and ensuring all required documents were submitted to the appropriate departments.

• Maintained and updated electronic records, client files, and listing details with accuracy.

• Assisted in preparing supporting documents required for contract processing and transaction completion.

• Managed schedules, deadlines, and administrative follow-up for daily team operations.

• Generated weekly and monthly reports for team performance and listing activity. Call Center Agent

ePerformax, Philippines 2022–2023

• Processed customer orders and entered data accurately in internal systems.

• Maintained and updated order records with attention to detail.

• Verified order information, pricing, and modifications. Teller / Receptionist

Resorts World Manila (OCBS), Philippines 2021–2022

• Processed financial transactions while maintaining accurate documentation.

• Managed records and ensured compliance with operational procedures.

• Organized and maintained files and transaction records.

• Supported administrative functions related to daily operations. Education

Bachelor of Science in Tourism Management World Citi Colleges, Philippines 2017–2020 Languages: English (Fluent), Filipino (Native)

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