SHYAM BUKKA
Oracle E-Business Suite Techno-Functional Lead Finance & SCM
+1-214-***-**** ***********@*****.***
PROFESSIONAL SUMMARY
Oracle E-Business Suite consultant with 19+ years of experience delivering implementation, upgrade, enhancement, and production support solutions across Finance, Projects, Supply Chain, Manufacturing, and Service Contracts.
Strong functional and technical depth in Oracle EBS Financials, Oracle Projects, and core SCM modules, with a customer-facing support style and a strong focus on root-cause analysis, operational stability, and business continuity.
Led or supported nine full lifecycle implementations and upgrades, including 11i to R12 and R12.1 to R12.2 programs, while partnering with business users, DBAs, QA, developers, offshore teams, and Oracle Support.
Implementation and configuration experience in Oracle Financials
Experienced in distinguishing standard Oracle functionality from customizations, troubleshooting complex production issues, building ad hoc data analysis/reporting solutions, and driving month-end close readiness for global operations.
CORE COMPETENCIES
Finance & Projects
SCM & Manufacturing
Technical & Delivery
AP, AR, GL, CM, FA, SLA, iExpenses,
iSupplier
Purchasing, Inventory, Order
Management, Shipping, Costing, BOM,
WIP
SQL, PL/SQL, BI Publisher,
Forms/Reports, OAF, Workflow
Project Costing, Project Billing, Project
Accounting, OTL
ASCP, Advanced Collections, Process
Manufacturing, 3PL/EDI integrations
Business Events, Web Services, SOA
10g/11g/12c, Oracle APEX
Customer-facing support, month-end
close, root-cause analysis, ad hoc
reporting
P2P, O2C, warehouse operations, global
deployments, cutover and data
migration
FNDLOAD, AME, Discoverer, Noetix,
OBIEE, SQL*Loader, Shell scripting, AWS
TOOLS, METHODS & CERTIFICATIONS
Tools & Technologies: Oracle Forms/Reports 6i & 10g, BI Publisher, XML Publisher, Oracle Workflow, Business Events, Web Services, JDeveloper, Oracle APEX, Discoverer, Noetix, OBIEE, FNDLOAD, AME, Web ADI, SQL*Loader, TOAD, SQL Developer, Unix/Shell Scripting, Core Java, AWS, GitHub, DevOps, SVN, PVCS.
Methods & Databases: Oracle AIM, Oracle UPK, Oracle Database 11g/10g/9i/8i, MS Access, and MS SQL Server.
Certifications & Training: ITIL v3, Noetix, Fusion Middleware, SOA 10g/11g, R12 functional training, AWS, GitHub, and DevOps.
Awards: Recipient of multiple “You Rock” awards and cash recognitions for above-and-beyond delivery, innovative solutions, and on-time project support.
PROFESSIONAL EXPERIENCE
Deckers Brands Goleta, CA
May 2022 – Present
Oracle EBS P2P / O2C / 3PL Support Lead Oracle EBS 12.2.9
Provide customer-facing support and enhancement leadership for P2P, O2C, and 3PL processes across APAC, EMEA, and North America, partnering with BSAs, DBAs, SOA, Nexus, warehouse teams, and business users.
Lead month-end readiness and issue resolution for global regions, including Cyber Five and peak-season support, while coordinating business sign-off on warehouse operations and critical transaction processing.
Drive root-cause analysis for Sev 1 and Sev 2 production issues, coordinate CCRs and bug fixes with development teams, and work directly with Oracle Support on high-priority service requests.
Support key audit and operational deliverables including SOX requests, Nexus audit issues, global inventory/in-transit reports, KT documentation, and offshore team enablement.
Starbucks Corporation Seattle, WA
Sep 2021 – Apr 2022
Onsite Lead Oracle EBS 12.2.9 Upgrade
Supported SCM and Finance workstreams for the 12.2.9 upgrade, analyzing custom components for remediation and tracking object readiness across system testing, performance testing, and UAT.
Led defect triage, patch coordination, STAT package migrations, code synchronization, and cutover support across ST and CERT environments.
Partnered with functional analysts, QA, DBAs, and offshore teams to resolve critical defects and opened/managed Oracle SRs for high-priority upgrade blockers.
Bloom Energy San Jose, CA
Mar 2021 – Aug 2021
Oracle EBS Consultant Support 12.2.3
Delivered support and enhancements across Service Contracts and Oracle Finance modules, including reports, interfaces, billing schedule changes, and contract upload validations.
Prepared migration documents, supported CCB reviews and UAT, coordinated with DBAs on data fixes, and managed Oracle SRs for month-end issues.
Wellbore Integrity Solutions Global Program
Aug 2019 – Mar 2021
Divestiture, Support & Project Lead
Defined conversion strategy for master and transactional data during the SLB to WIS divestiture, covering suppliers, customers, inventory, on-hand balances, purchase orders, work orders, jobs, and ship tickets across 30 countries.
Provided techno-functional support across Financials, SCM, Manufacturing, and ASCP, including banks/payments, ARIBA, EDI, BAI2, Kronos, FMS integrations, and Brazil/Argentina localization issues.
Configured oracle finance moules GL, AP, AR, PO, CM, FA for Acquisitions and entities migrated to Oracle from SAP
Designed and supported host-to-host payment frameworks for multiple countries and global banking partners, including HSBC, JPMC, and Wells Fargo, using SFTP, encryption, and PGP.
Built and supported ad hoc reporting and SSRS outputs for finance, supply chain, and executive management, including aging, trial balance, spend, cash, inventory, and operational reports.
Rosendin Inc. San Jose, CA
Jan 2018 – Jul 2019
Technical Lead Oracle R12.1.3
Led projects, enhancements, and day-to-day support for P2P and Projects, including requisition imports, workflow notifications, custom reports, EDI 855/810/822/823 interfaces, and iProcurement/OAF changes.
Resolved long-pending production issues, reduced recurring ticket volume, and partnered with DBAs and business teams on root-cause analysis, testing, and release communication.
BioMarin San Rafael, CA
Jan 2016 – Dec 2017
AMS / Project Lead Oracle R12.1.3 Support & 12.2.6 Upgrade
Led an offshore team supporting Financials, Manufacturing, SCM, and SOA integrations while delivering projects such as Citi Bank integration, GL journal workflow, LIMS integration, EBTax changes, Concur integration, daily rates interface, and 3PL/EDI integrations.
Provided solution design, estimates, code reviews, automation opportunities, and hands-on development while collaborating closely with business users, analysts, and external vendors.
Resolved critical issues in workflows, alerts, and AME, and designed approval hierarchy logic for invoice and requisition approvals based on financial matrices, grades, jobs, and cost centers.
Mavenir, Inc. Richardson, TX
Nov 2014 – Dec 2015
Techno-Functional Consultant Oracle R12.1.3 Implementation & Support
Supported AP, AR, GL, Projects, HRMS, PO, FA, Inventory, OM, Project Costing, Project Billing, and Oracle Time and Labor, with a balanced focus across Finance, Projects, and SCM.
Configured oracle finance moules GL, AP, AR, PO, CM, FA for new implementations and mergers.
Performed requirements gathering, FIT-gap analysis, configuration, issue resolution, integration design, reporting, account generator customization, and legal-entity change impact analysis.
Created project/process documentation, customized reports and templates, and supported business users through testing, production support, and small-to-medium project delivery.
Wyndham Parsippany, NJ
May 2014 – Oct 2014
Oracle R12.1.3 Upgrade Consultant
Supported the 11i to R12.1.3 upgrade for GL, AP, and AR, including defect resolution, MD70 documentation, cutover support, Oracle SR management, and end-to-end testing of remediated objects.
Greatbatch Buffalo, NY
Oct 2013 – Apr 2014
OU Implementation Consultant Oracle R12.1.3
Led a new OU implementation, defining conversion strategy, RICEW scope, technical solution architecture, estimates, MD50/MD70 documentation, and Oracle support coordination for AP, AR, PO, OM, Inventory, BOM, and WIP.
Fidelity Westlake, TX
Apr 2013 – Sep 2013
Production Support Consultant Oracle R12
Supported iExpenses and Accounts Payable production issues, month-end incident response, data fixes, UAT, reporting, and coordination across business, DBA, and level-2 support teams.
Lehigh Hanson / Heidelberg Irving, TX
Feb 2009 – Mar 2013
Implementation & Support Consultant Oracle 11.5.10.2
Delivered solution design, BR100s, technical specifications, conversions, reports, interfaces, workflows, OAF extensions, ad hoc audit queries, and shell scripts for Finance, Distribution, and Manufacturing modules.
Supported multiple enterprise integrations including SOA, Lockbox, Concur, external bank payments, SAP BW, COGNOS, portal/order-entry, and manufacturing/work-in-process solutions.
Implemented and configured Finance modules and SCM for legacy systems migration to Oracle
Lehigh Hanson / Heidelberg Irving, TX
Apr 2008 – Jan 2009
Implementation & Support Consultant Oracle 11.5.10.2
Developed reports, personalizations, UPS integrations, ACH/Positive Pay XML Publisher templates, workflow/alert solutions, Configured and Implemented Auto Lockbox, AutoInvoice interfaces, revenue-recognition logic, and AR/TCA API-based integrations.
Oce Bridgeport, CT
Apr 2007 – Mar 2008
Oracle Applications Consultant Support
Built custom reports, forms, price-list processes, legacy item/category/catalog interfaces, performance tuning solutions, and Discoverer-based reporting for Service Contracts, OM, Install Base, Inventory, and AR.
Mercury Marine Fond du Lac, WI
Oct 2006 – Mar 2007
Oracle R12 Implementation Consultant
Designed AR-led outbound interfaces, EDI 810 invoice outputs, intercompany reconciliation, bank/remittance solutions, credit exposure processes, reports, conversions, and offshore technical delivery plans.
First Data Omaha, NE
May 2006 – Sep 2006
Spin-off / Support Consultant
Configured menus, responsibilities, request sets, XML Publisher reports, FNDLOAD migrations, inbound/outbound integrations, and automated code promotion utilities for Oracle Financials support.
EDUCATION
Master’s in Computer Science, New Mexico State University, USA
Bachelor’s in Computer Science, Kakatiya University, India