Data Entry Clerk with Administrative Experience
Resume:
Alicia C Cabrera
Claremont, CA 91711
909-***-**** cell / 909-***-**** home
***********@***.***
Professional Summary
A talented individual with research experience and strong general office skills. An adaptive learner who is professional, highly organized, and adapts quickly to changes in workload.
Skills
MS Office (Word, Excel, PowerPoint, Outlook). Strong Banking Knowledge, Customer Service, Data Entry, Account Research, Records Management, Typing.
Work Experience
12/12/2023 – 12/26/2025: KForce, Inc / City National Bank – Delaware
Records Management Specialist (Temp, 100% remote)
Utilize SharePoint, FileNet, and other documentary sources to capture, digitize, and store client documentation. Compile information from internal documentation housed in optical storage platforms (Trust forms, Articles of Incorporation, Agreements).
Create spreadsheets to track important customer information.
Report progress updates regularly. Assist with special projects that require enormous amounts of data entry.
2/8/2022 – 7/22/2022: Modis / D’Andre Lampkin Foundation – Ontario, CA
Agency Assistant (Temp)
Provided clerical/secretarial support.
Performed data entry regularly with speed and accuracy.
6/7/2021 – 1/24/2022: Modis / BNY Mellon – Irwindale, CA
Clerk – Lock Box (Temp)
Opened and organized mail - retrieved checks with stubs and organized them accordingly. Secured checks with appropriate headers and placed them in respective trays and other pertinent documents.
3/10/2020 – 5/7/2021: Pinnacle Technology / UPS – Ontario, CA
Administrative Assistant II – Labor Relations Department (Temp)
Utilized online and standard computerized office support tools and software to enter and retrieve data and update systems.
Provided technical and administrative support in employee disciplinary measures from warning, suspension, to termination.
Gathered and coordinated statistical data and maintained support procedures.
Provided clerical/secretarial support.
Performed data entry regularly with speed and accuracy.
12/04/2019 – 12/31/2019: Collabera / Nationwide Pet Insurance - Brea, CA
Administration - Coordinator Administrative Support (Temp)
Coordinated technical and administrative support functions.
Gathered and coordinated statistical data and maintained support procedures.
Provided clerical/secretarial support.
Performed data entry regularly with speed and accuracy.
06/01/2017 – 03/16/2018: Rose International, Inc / MUFG Union Bank, N.A. – Monterey
Park, CA
Support Service Specialist II, Lockbox (Temp)
Compiled, prepared, sorted, and organized documents for data entry. Entered data into the system with speed, accuracy, and efficiency.
Ensured that remitted customer transactions were processed according to department policies.
Verified remitter, payee, check #, invoice #, then exported information. Placed batched documents in designated boxes.
Operated workstation terminal for inputting, editing, and capturing customer transactions; ensured a balanced condition existed by validating on-screen and/or output reports against checked/batched totals.
04/10/2006 – 12/18/2015: MUFG Union Bank, N.A. - Monterey Park, CA
Customer Service Associate, New Account Review & Imaging - Bank Operations Support
Met production goals in processing accounts by adhering to applicable rules, policies, and procedures.
Researched and resolved complex client or branch issues to ensure a high standard of customer service.
Performed heavy data entry with speed and accuracy.
Contacted customers to collect, validate, and research information.
Completed assigned daily tasks - while complying with established procedures and policies, which resulted in a satisfactory audit rating.
Completed special projects within service level thresholds.
Exercise good judgment when approving work or providing operational recommendations.
Educational Background
Miriam College (formerly Maryknoll College Foundation, Inc) - Quezon City, Philippines
Bachelor of Arts, major in International Studies
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