Customer Support & Data Entry Specialist (USA)
Resume:
Elizabeth Anderson
Mc Kenzie, TN *****
***********.**@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Fixture Installer/Merchandiser
Asa Carlton-Atlanta, GA
April 2025 to Present
Working in home Depot overnight doing demolition and fixture rebuilding on bays with steel beams 3-in or 5 in beams setting new uprights taking out uprights setting planograms merchandising Bay. Also working with a team of other fixture installer / merchandisers with approximately 5 to 10 people on shift using hand tools drills hammers mallet ensuring safety boats shelving for installed correctly also attention to detail with merchandise on the bay proper setting of each item per the planogram in a safe and timely manner as scheduled for the project. Could be working as an individual on a certain day tearing it down putting it back together and setting merchandise as the planogram or could be working as a team with a group or just one other person depending on base and requirements of that specific project. This this is a traveling position I am currently in I do travel anywhere from 60 mi from home up to 8900 miles away in my personal vehicle I have traveled alone I have traveled with a travel partner both work very well for me. Retail remodeling merchandiser
Advantage Solutions-Humboldt, TN
February 2023 to April 2025
Walmart remodel at 3 different locations locally. Involving things such as tearing down complete house and sections of the store moving owls and department locations to other sides of the store using skates also doing planograms and setting sections of the aisle about to planogram doing in caps overnight anywhere from certain sections of the store to entire store remodels with a team of other fixture installers and merchandisers to complete the job safely and time efficiently Owner/Manager
Mobile detailing-McKenzie, TN
July 2018 to October 2024
My own personal side business detailing cars for regular customers also a few new ones come along occasionally. And it's holding a professional manner providing excellent customer service and paying attention to detail being very thorough and doing it great job for my regular as well as new clients on the occasions.
Digital Personal Shopper
Walmart-Huntingdon, TN
June 2020 to December 2022
Provide excellent customer service with knowledge of product and location. I gather all the items on the order and prepare it for pickup in a timely manner,and occasionally offering suggestions for replacement products.
Technician
Kelloggs-Jackson, TN
November 2014 to December 2018
• Machine maintenance, as well as doing p.m.'s on manufacturing equipment and maintaining oil and salt quality
• Performed routine maintenance on equipment
• Completed minor repairs and inspections
• Performed Lab testing to determine the salt and oil levels 4 times daily and made adjustments as needed
• Addressing quality, production, and
efficiency of the process in which
the product is made on the
production floor. Therfore making
the improvements needed to
ensure a quality product in a
cost-effective manner. This was
achieved by developing a cost
cutting system for decreasing
waste and increasing productivity
without the loss of quality or
employee moral. In the production
process every second as well as
once counts and it's very important
to use each opportunity to be
effective in those areas
Plastic Injection Mold Operator
Plastic Products Co-Greenfield, TN
February 2014 to November 2014
Parts inspection, packaging up and ready for shipping, and reporting problems with press Assembly Line Worker
MTD Products Inc-Martin, TN
March 2012 to June 2014
• Took fenders for mowers off hang line
• Inspected paint
• Operated assembly equipment to determine required units
• Determined work orders
• Assembled soldered parts, product and products
• Followed quality and safety guidelines
• Ensured products were placed into boxes for shipping
• Finalized assembly process
Material Handler and Forklift Operator
Goodyear Plant-Union City, TN
November 2009 to June 2011
Worked daily to provide the operators with the tools and materials they needed to fill the daily quota safely in a clean, and timely manner Fork lift, productivity, Safety Training with Hazardous Material, Material Safety Data Sheet database management
• Excelled in a fast paced working environment without sacrificing safety
• Certified in Forklift and tug Truck
• Loaded and moved pallets containing For machine operators Office Manager
Check Into Cash-Milan, TN
February 2009 to October 2009
Meet daily sales and collections, set schedules for employees, make office orders, make daily bank with drawls, do daily deposits, and see that daily labor was being controlled
• Did marketing with other business as well as touching base with current customers.
• Microsoft Excel
• marketing new clients
• financial statements & analysis
• financial/banking duties
• Managed day-to-day office functions such as Training and development, of other managers and staff. Did payroll profit and loss
• Collected payments
• Managed office supplies
• Hired and mentored employees
• Oversaw AP and bookkeeping
• Greeted visitors
• Prepared payroll
• Collected payments
• Supervised office staff
• Supported and trained staff
• Handled direct administrative issues
• Inventory control
• Operating and maintaining office equipment.
•
• Maintained and supervised office operations
• Communicated with clients
• Supervised office staff
• Supported and trained staff
• Managed payroll
• Maintained office efficiency by organizing operations and procedures
• Processed billing, deposits, orders and collections on a daily basis General Manager
Wendy's International Inc-Paris, TN
June 2002 to June 2008
Maintain customer needs in a timely and safe manner, train managers to do the same and train crew members to meet customer needs
• Inventory, sales tracking, service tracking, banking and deposit verification, and weekly payroll
• Managed Restaurant Department
• Fielded telephone calls and complaints from clients
• Provided guidance to staff members on new procedures and policies
• Monitored financial activities such as Customer satisfaction and experience
• Ensured adequate staffing and recruitment to meet the needs of the business
• Promoted after 6 months as assistant manager to General Manager
• Managed an operating budget for the restaurant P&L
• Tracked sales and labor daily
• Completed payroll and time keep for the restaurant
• Assisted mangers and crewmembers with benefits registration as well as Q&A
• Developed strong relations with customers and vendors on behalf of the organization
• Determined staffing and scheduling requirements
• Trained and mentored all staff
• Created an effective orientation program
• Ensured all staff upheld company standards such as Standard performance reviews annually
• Provided daily reports in compliance with labor, state and federal requirements
• Managed a team of 25 - 35 employees
• Monitored and maintained budgets
• Successfully implemented new policies and procedures to improve team efficiency
• Maintained staffing levels
• Managed and trained new hires
• Prepared payroll
• Planned and coordinated events
• Complied with labor, state, and federal
Retail Merchandiser
Education
Business Administration / minors- information technology systems
(Bachelor's)
Bethel University-McKenzie, TN
January 2000 to December 2003
Basic studies (High school diploma)
Mckenzie High School-McKenzie, TN
January 1989 to May 1992
Skills
• Social media management
• Outside sales
• Typing
• Spark
• Pricing
• Account management
• Adobe Creative Suite
• Accounting software
• Digital marketing
• Inside sales
• Stocking
• Micrometer
• Store management
• Customer support
• Cooking
• Retail sales
• Cross-merchandising
• Budgeting
• Interviewing
• Conflict management
• Event marketing
• Direct sales
• Sales
• Accounting
• Contracts
• QuickBooks Online
• Profit & loss
• Cash register
• Public relations
• Content creation
• Google Suite
• English
• Filing
• Merchandising
• Macros
• Patient observation
• Construction
• Microsoft Office
• Personal assistant experience
• Payroll management
• GMP
• Team development
• Marketing
• Operations management
• Medical administrative support
• Assistant manager experience
• Events management
• Heavy lifting
• Industrial equipment
• Meal preparation
• Employment & labor law
• Analysis skills
• Proofreading
• SAS
• Grocery store
• Planograms
• Payroll
• Retail management
• Care plans
• Nannying
• GPS
• Guest services
• Retail signage placement
• Sanitation
• Child protective services
• Plastics blow molding
• Blueprint reading
• Salesforce
• Labeling
• Adobe Photoshop
• Calipers
• Computer literacy
• Product demos
• Warehouse management system
• Social work
• Quality control
• Quality Assurance
• Warehouse management
• Supply chain management
• Windows
• Jewelry sales
• Merchandising display arrangement
• Data entry
• Forecasting
• CRM software
• Outbound calling
• Janitorial experience
• Environmental services
• Math
• Scissor lift
• Customer service
• Negotiation
• Mechanical assembly
• Cash handling
• Service technician experience
• Photography
• Remodeling
• Operating systems
• Animal care
• Attention to detail
• Telecommunication
• Teamwork
• Purchasing
• Mac OS
• Seasonal retail displays
• Document management
• Sales support
• Tractor-trailer
• iOS
• Property maintenance
• Robotics
• Construction painting
• Microsoft Outlook
• Phone etiquette
• X-Ray
• Planogram implementation
• Ballet
• Forklift
• Adobe Illustrator
• Order picker
• Project management
Languages
• English - Expert
Certifications and Licenses
ASA
Scissor Lift Certification
Driver's License
first aid certification
Certified Bookkeeper
Food Handler Certification
Senior Professional in Human Resources
Electric Pallet Jack Certification
TABC Certified
ServSafe
Pallet Jack Certification
Enrolled Agent
Child Development Associate Certification
Additional Information
From 1996 until 2003 I took training classes that gave me an opportunity to be a part of some extensive volunteer work for the Carl perkins child abuse prevention center that I highly enjoyed to the fullest.
Contact this candidate