Administrative Assistant

ARJUN BIVIN

*** ******** ****** *****, *********, Ontario N2M 3B2

Ph: +1 226 (750) 4619

Email: ************@*****.***

LinkedIn URL

Professional Summary

Detail-oriented Administrative Assistant with experience providing high-level administrative, customer service, and operational support in community-focused environments. Skilled in coordinating bookings, preparing documentation, supporting communications, and ensuring facility readiness. Strong technical proficiency in Microsoft Office (Word, Excel, Outlook), social media platforms, and administrative systems. Committed to equity, inclusion, and supporting marginalized communities. Known for professionalism, organization, and collaborative teamwork

Core Competencies

Administrative Support

Customer Service Excellence

Booking & Facility Coordination

Meeting & Event Coordination

Documentation & Reporting

Microsoft Office (Word, Excel, Outlook)

Social Media & Communications Support

Data Entry & Records Management

Equity & Inclusion Practices

Problem Solving & Conflict Resolution

Confidentiality & Professional Ethics

Reception & Front Desk Support

Professional Experience

Inventory Control Specialist

Well.ca – Guelph, ON October 2023 – Present

Provide administrative and operational support for inventory and warehouse operations, ensuring accurate records and compliance with internal procedures.

Maintain, track, and reconcile inventory data using warehouse management systems and spreadsheets.

Prepare reports and summaries for management related to stock levels, discrepancies, and operational performance.

Coordinate with cross-functional teams to resolve data, compliance, and operational issues efficiently.

Deliver high-quality customer service by responding to internal inquiries and supporting operational requests.

Maintain accurate documentation in accordance with record retention and audit requirements.

Support training coordination and documentation for operational staff. Administrative Assistant

Pearson Anderson Solution, Leicester, United Kingdom 2021-2023

Coordinate daily administrative operations including scheduling, room bookings, and document preparation.

Provide front-line customer service support to clients, visitors, and community partners.

Prepare reports, meeting minutes, correspondence, and internal documentation.

Manage facility bookings, contracts, and related communications.

Support audiovisual and technology setup for meetings and events.

Assist with newsletters, website updates, and social media postings.

Maintain confidential records in compliance with organizational policies.

Collaborate with managers and cross-functional teams to support projects and community initiatives.

Assistant Manager

Bivin Finance, Kerala, India 2016 – 2020

Provided client service support in a financial services environment, assisting clients with account-related inquiries.

Collected, reviewed, and analyzed client information to support loan processing and account maintenance.

Maintained accurate electronic records and prepared reports in accordance with internal policies.

Used computer applications to document interactions and track case progress.

Demonstrated professionalism, discretion, and strong written communication skills. Education

MBA, Business Administration

De Montfort University, Leicester, United Kingdom 2021-2022 Master of Commerce (M.com)

Bharathiyar University, India 2014-2016

Bachelor of Commerce (B.com)

University of Kerala, India 2010-2013

Certification & Technical Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows OS

Microsoft Publisher

Canva / Design Software

Social Media Platforms (Facebook, Instagram, LinkedIn)

Zoom / MS Teams

Database & Records Management Systems

Familiarity with a compliance-driven environment Additional Information

Strong written and verbal communication skills

Eligible to work on-site and flexible schedules, including varied shifts

Comfortable with prolonged computer and headset use

Strong commitment to client service, equity, and professionalism

Valid Ontario class G license access to a vehicle.

Available for a full-time, permanent position

Eligible to work in Canada

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