Professional Driver with Customer Service Excellence

Omoloye Anthony Oyebanji

Dallas, TX ***** • 469-***-**** • **********@*****.*** • WWW: Bold Profile

Professional Summary

Dynamic and reliable professional with extensive experience as a Driver for Lyft and Uber, demonstrating exceptional customer service and safe driving practices. Proven ability to manage time effectively and maintain a clean driving record while ensuring passenger safety. Adept at GPS navigation and route planning, consistently meeting delivery schedules.

Skills

• Time management • Valid Driver's license

• Customer service • Clean driving record

• Problem-solving • Safe driving practices

• Punctual and reliable • City and non-city driving

• Flexible schedule • GPS and route planning

• Safety protocols • Route planning

• Vehicle inspection • Driving in adverse conditions

• Vehicle maintenance • Commercial driving

Work History

Driver, 08/2024 to Current

Lyft And Uber – Dallas, TX

• Picking up riders from one point to another.

• Making sure riders safety is in place

• Making sure car is in good condition and checking all safety precautions.

• Obeying all road and traffic rules for effective driving.

• Doing a lot of research when it comes to road safety. Assistant Manager, 08/2015 to 09/2024

M S Discount Grocery Store – Dallas, TX

• Supervised daily store operations, ensuring efficient workflow and customer satisfaction.

• Trained and mentored staff on best practices for inventory management and customer service.

• Implemented strategies to optimize product placement, enhancing sales and visibility.

• Managed scheduling to maintain adequate staffing levels during peak hours.

• Conducted regular audits of inventory systems to ensure accuracy and reduce shrinkage.

• Collaborated with suppliers to negotiate favorable terms and improve product quality.

• Analyzed sales data to identify trends, informing promotional campaigns and stock decisions.

• Supervised day-to-day operations to meet performance, quality and service expectations.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Led team meetings to communicate objectives, track progress, and foster a collaborative environment.

• Developed strong working relationships with staff, fostering a positive work environment.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

• Improved customer satisfaction by addressing and resolving complaints promptly. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

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• Managed inventory levels to minimize stockouts while reducing overhead costs. Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

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Dispatch Manager, 06/2012 to 07/2015

Amicable Medical Supplies – DeSoto, TX

• Coordinated daily dispatch of medical equipments to patients in a timely manner. General organization of the warehouse by having complete knowledge the inventory and performing constancy audit .

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Maintaining effective communication between the drivers,the patients and the office for effective discharge of duties.

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• Organizing workshops and training with staff in order to improve performance and productivity. Driver, 05/2005 to 06/2012

Dr Benedict Olusola – DeSoto, TX

• Operated vehicles safely, adhering to all traffic regulations and safety protocols.

• Conducted routine vehicle inspections, ensuring optimal performance and compliance standards.

• Maintained accurate logs of mileage, fuel consumption, and delivery schedules for efficient tracking.

• Assisted in loading and unloading cargo while ensuring proper handling to prevent damage.

• Communicated effectively with patients regarding pickup status and potential delays.

• Adapted quickly to changing routes or schedules based on operational needs and client requests.

• Followed all relevant traffic laws and safety regulations.

• Utilized GPS and other navigation tools to plan routes and stay on schedule. Education

High School Diploma

High School Diploma: 08/1989

Modakeke Grammar School - Nigeria

Majored in Accounting and social sciences

Certifications

• OSHAA

• Blood Borne Pathogens

Languages

English

Full Professional

Yoruba

Full Professional

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