Administrative Professional with Front-Office Expertise
Resume:
Quayoniah Stamps
Wilmington, DE *****
**********@*****.***
Organized and efficient administrative professional seeking a position where I can support daily operations, manage documentation, and improve workflow efficiency.
Work Experience
Front Office Manager- Hyatt Hotel - Wilmington, DE, January 2020 to January 2026
Greeted visitors and provided front-desk support
Responded to customer inquiries and resolved issues
Schedule shifts and manage team.
Assisted with onboarding and training new staff
Maintained office supplies and food and beverage inventory and placed orders
Maintain accurate guest records and billing information. Assist with end of the month reports
Reconciled accounts and tracked departmental budgets
Utilized Paycom to manage payroll processing and reporting.
Medical Biller- Pivot Occupational Health - Bear, DE November 2019 to January 2020
Completes account audits to ensure accounts are set up correctly and have proper documentation
Submits expense reports in a timely manner as directed by management.
Submitting insurance claims. Reviews audit logs based on inbound and outbound calls
Patient Service Specialist- Guthrie Southern Tier Pediatrics - Horseheads, NY, August 2017 to August 2019
Administration assistant duties. Lead PSS, superuser
Check patients in and out
Operate telephone switchboard, forward calls, providing information, taking messages
Schedule appointments and maintain and update appointment calendars.
File, scan, and maintain records.
Cash handling and running credit/debit cards
Residential Instructor- Able 2 - Horseheads, NY October 2016 to January 2019
Administer medications
Administer bedside or personal care
Assist individuals with goals
Prepare and maintain records of client progress and services performed
Education
Associate of Applied Sciences in Business Administration Corning Community College - Corning, NY, May 2019
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