Senior Executive Assistant and Administrative Leader

Lillie Campbell

Clinton, ***** 240-***-**** ******.********.****@*****.***

SENIOR EXECUTIVE ASSISTANT

Detail-oriented and highly organized professional with a proven record of delivering comprehensive administrative support, driving process improvements, and providing strategic leadership and innovative solutions across diverse sectors.

Executive operations leader with 10+ years supporting Assistant Secretary and Institute-level leadership across DOT, USDA, NIH, and DOE. Expert in aligning executive priorities with compliant, high-impact administrative, HR, and business operations in complex federal environments.

Led enterprise operations for 100+ staff, partnering with OMB, State Department, Human Resource, finance, and legal/FOIA teams to streamline workflows, modernize systems, and improve cycle times by 25–40% while maintaining full compliance. Trusted advisor during leadership transitions, recognized for discretion, continuity, and operational excellence.

EDUCATION & CREDENTIALS

Associate of Science in Business Management Penn Foster College June 2022

Associate of Arts in Human Resources Management Penn Foster College Expected Completion: June 2026

CPCM – Certificate in Procurement & Contract Management February 2026

CORE PROFICIENCIES

Executive Administrative Support Calendar & Schedule Management Strategic Planning & Project Coordination Cross-Functional Team Collaboration Project & Event Coordination Document & File Management Travel & Expense Management Process Improvement & Workflow Optimization Stakeholder Communication & Liaison Confidential Information Management Report Preparation & Presentation Payroll & Time Management Human Resources Administration Staff Training & Development Recruitment & Onboarding Policy & Procedure Compliance Records Management

PROFESSIONAL EXPERIENCE

Premier Enterprise Solutions, LLC (U.S. Department of Transportation) August 2024 to April 2025

Senior Executive Assistant

Provided high-level administrative and analytical support to C-level executives, Chief Information Officer (CIO), and Associate Chief Information Officer (ACIO) to align daily operations with strategic organizational goals. Served as primary liaison between executive leadership and internal/external stakeholders, drafting executive reports, conducting issue-based research, and interpreting procedural and policy guidelines. Managed executive correspondence and document workflows through the Electronic Document Management System (EDMS) to ensure accurate classification, tracking, and archival.

Coordinated executive schedules, meetings, and travel logistics while ensuring compliance with government travel systems such as E2 Solutions. Developed briefing materials, talking points, and decision memos for high-level meetings, ensuring readiness for senior officials. Tracked and prioritized items requiring executive attention, issuing timely status updates to CIOs, ACIOs, and Directors. Maintained confidential and executive-level files through SharePoint, ensuring secure and organized data management.

Key Achievements & Contributions:

Supported talent acquisition efforts by coordinating interview schedules, organizing candidate materials, and facilitating communication between HR and hiring managers.

Improved workflow efficiency by 65% through analysis of operational bottlenecks and implementation of standardized administrative processes.

Developed and implemented Standard Operating Procedures (SOPs) for procurement, supply management, and conference room reservations, reducing process delays and improving accountability.

Ensured 100% compliance with federal travel and financial documentation requirements by administering end-to-end travel authorization and voucher processing through E2 Solutions.

Streamlined SharePoint site management, maintaining the executive vetting sheet for speaking engagements and external meeting requests.

Coordinated key HR functions include recruitment, onboarding, employee relations, and compliance documentation, ensuring adherence to HR and data privacy standards.

Led and mentored administrative staff, fostering professional growth, teamwork, and continuous process improvement.

Strengthened communication and collaboration across divisions by introducing new digital workflow systems, improving administrative efficiency by 80%.

Prepared high-quality reports, presentations, and correspondence for senior leadership and board-level briefings, ensuring clarity and accuracy in all deliverables.

MIRACORP, INC (U.S. Department of Energy) May 2019 to August 2024

Senior Executive Assistant/HR Coordinator

Delivered senior-level executive, operational, and HR coordination support to leadership within the Offices of Manufacturing and Energy Supply Chains (MESC) and Office of Electricity (OE), supporting Presidential Appointees, Assistant Secretaries, Deputy Assistant Secretaries, and Office Directors. Directed administrative operations across four MESC departments, providing integrated business operations, HR, and workflow support for seventy-eight federal and contractor staff. Managed complex executive calendars, high-volume correspondence, and international travel using FTMS and Concur, ensuring accuracy, compliance, and timeliness. Served as Team Lead, responsible for training and onboarding newly hired Executive Assistants on key administrative systems, including time and attendance (ATAAPS), Concur, and supply ordering processes; led weekly team meetings to review workflows, address challenges, and ensure seamless day-to-day office operations.

Prepared executive briefings, reports, presentations, and Secretary-level updates, supporting leadership visibility and informed decision-making. Coordinated with OMB, the Department of State, and U.S. embassies to process DOE Country Clearance Cables, and oversaw documentation for Unclassified Foreign National Visits, ensuring adherence to diplomatic, security, and DOE policy requirements. Streamlined correspondence management and policy dissemination through SharePoint, eDocs, and DOE HQ systems, improving traceability and response times. Mentored and onboarded new executive support staff, ensuring operational continuity during leadership transitions.

Selected Executive Achievements

Improved executive workflow efficiency by ~30% by centralizing calendar management, correspondence tracking, and meeting logistics across four departments.

Supported workforce operations for seventy-eight staff by coordinating talent acquisition, onboarding, performance management, training tracking, and employee engagement initiatives.

Reduced travel authorization and reimbursement cycle times by ~25% through proactive monitoring and quality control of FTMS and Concur submissions.

Enabled timely diplomatic coordination by preparing and issuing DOE/FE Country Clearance Cables through the Department of State’s Eck system, supporting international missions and engagements.

Enhanced document traceability and response times by 35% by managing workflows within the eDocs system for internal, congressional, and public correspondence.

Ensured 100% timekeeping accuracy and compliance by processing and auditing time and attendance records using ATAAPS, resolving discrepancies, and responding to employee inquiries.

Strengthening onboarding and payroll accuracy by coordinating HR actions, employee changes, benefits enrollment, and payroll adjustments across multiple HR systems.

Improved budget and procurement oversight by tracking departmental budgets, invoices, training expenditures, and procurement documentation in coordination with finance teams.

Increased executive and stakeholder engagement effectiveness by coordinating high-profile meetings and facilitating 500+ stakeholder communications, ensuring alignment and timely follow-up.

GAP Solutions, Inc (National Institute of Health) April 2015 to May 2019

Senior Executive Assistant

Delivered senior-level executive and operational support to leadership and multidisciplinary teams within the National Institute of Nursing Research (NINR) and the National Institute of Arthritis and Musculoskeletal and Skin Diseases (NIAMS). Served as the primary liaison for internal and external stakeholders, vendors, and partner agencies while supervising a team of administrative assistants. Managed complex executive calendars coordinated high-volume domestic and international travel, processed vouchers, and ensured compliance with Federal Travel Regulations (FTR) and NIH policies.

Supported executive decision-making by conducting in-depth research using the National Library of Medicine, contributing to strategic initiatives, and assisting with financial, personnel, and operational analysis to improve resource allocation. Drafted, edited, and maintained official correspondence, reports, Statements of Work (SOWs), and Standard Operating Procedures (SOPs). Oversaw records management, ITAS timekeeping, inventory control, and procurement support, including purchase requisitions and print services (POTS). Tracked action plans, milestones, and follow-ups to ensure on-time execution of leadership priorities.

Selected Executive Achievements

Reduced travel processing errors by ~35% and improved on-time approvals by 30% by standardizing travel procedures and authoring NIH-compliant travel SOPs.

Achieved and sustained 100% compliance with Federal Travel Regulations and agency policies through proactive coordination and quality control of travel documentation and vouchers.

Improved document retrieval efficiency by 40% by implementing standardized electronic and physical filing systems aligned with NIH records management requirements.

Increased operational efficiency by ~25% by supporting inventory management, daily operations, and issue resolution in partnership with the Administrative Officer.

Accelerated executive workflows by managing calendars, meetings, agendas, and action items for the Director, two Principal Investigators, and a 25-member research and administrative team.

Enhanced workforce readiness by supporting HR functions including interview scheduling, candidate communications, and onboarding logistics.

Strengthened governance and process maturity by contributing to policy development, submitting purchase requisitions, and authoring SOPs used across the office.

Improved meeting effectiveness and accountability by preparing executive-level agendas, briefing materials, and comprehensive meeting records to track decisions and next steps.

All - Pro Placement Services Inc. (U.S. Department of Agriculture) March 2014 to 2015

Senior Executive Assistant

Provided senior-level operational and executive support to the Deputy Chief, Office of Strategic Planning and Accountability, overseeing administrative execution for 3 Office Directors and 40+ personnel. Directed day-to-day office operations, supervised divisional administrative staff, and ensured alignment with federal policies, internal controls, and strategic priorities. Delivered weekly executive performance dashboards tracking milestones, risks, and deliverables, enabling leadership to improve decision-making and resource allocation.

Led executive communications and coordination efforts, producing department-wide weekly leadership briefs that improved deadline adherence and cross-office awareness. Planned and facilitated State Administrative Officer (SAO) teleconferences, developing structured agendas, briefing materials, and official records to ensure consistency, accountability, and follow-through. Partnered with HR and Customer Service teams to design and deploy a standardized SF-52 reference guide, reducing personnel action errors and rework.

Selected Executive Achievements

Reduced executive document processing time by ~30% by streamlining tracking, routing, and approval workflows for grants, agreements, personnel actions, and policy directives.

Improved records retrieval time by 40% by modernizing SharePoint architecture and implementing a standardized electronic filing and naming convention.

Decreased paper-based processing by approximately 50% by leading the transition from manual documentation to digital records management.

Increased compliance and directive accuracy by 25% through targeted training delivered to directives and administrative teams.

Enhanced FOIA response quality and timeliness by reviewing, editing, and standardizing official correspondence in coordination with the FOIA Officer.

Strengthened cross-functional execution by serving as the central liaison among leadership, HR, Customer Service, and external stakeholders, accelerating issue resolution and meeting mission-critical deadlines.

Improved leadership visibility and accountability by producing concise, action-oriented executive briefings used to monitor progress and drive corrective actions.

Additional Experience:

Division Lead Administrative Assistant, U.S. Nuclear Regulatory Commission, Rockville, MD Equal Employment Opportunity Counselor (Collateral Counselor), U.S. Nuclear Regulatory Commission, Rockville, MD Licensing Assistant (Detail), U.S. Nuclear Regulatory Commission, Rockville, MD Human Resource Assistant (Detail), U.S. Nuclear Regulatory Commission, Rockville, MD

TECHNICAL PROFICIENCIES

GovTrip E2 Travel Microsoft Office Microsoft 365 Google iCloud SharePoint WebTCAS Windows® Payment Processor Time & Attendance ATAAPS (Time & Attendance) Purchasing Online Tracking System Web Announcement Publisher GoTo Meeting Teams Webex Zoom Webinar Trainer Travel Coordinator with Concur Travel System

TRAINING

MS Word MS Excel MS Outlook MS Excel MS PowerPoint Informs Filler and Queries Google Suites Federal Budgeting Process Financial Management Seminar-Overview of the Federal Budget & NRC Human Resource Management Employee Benefits Financial Accounting Business Management Marketing Administrative Professionals: Interacting with Others Improved Critical Thinking & Decision Making Technical Writing Handling Conflict Records Management for NRC Staff Correspondence Management 3.57 Proofreading The Freedom of Information Act (FIOA)

Contact this candidate