MARGARET E. SERAPIN
Wake Forest, North Carolina *7587
***************@*****.***
Experienced procurement professional with a vast level of experience developing and managing strategic sourcing initiatives for various IT and Service commodity portfolios. Strongly focused on capturing the business needs of internal stakeholders, establishing collaborative supplier relationships, and monitoring contract activities for compliance throughout the contract lifecycle. Possess a strong business acumen in the development, evaluation and negotiation of solicitation documents and contracts meeting the requirements of private, federal, and state policies and procedures. Well organized individual and collaborator with efficient multi-tasking skills. Proficient in developing policy, procedures and training documentation to manage business operations, develop procurement staff and assist with cross-training activities. Deputy Chief Procurement Officer, North Carolina Department of Public Safety, Nov. 2022 – Present
This role oversees the implementation, planning, and execution of all procurement activities, ensuring compliance with federal and state requirements. Involves the development and implementation of procurement manuals, standard operating procedures, and training programs for use with the Agency. Maintain engagement with vendors and stakeholders to monitor contract compliance. Communicate with Management, Legal and Accounts Payable on a regular basis. Ensure all procurement file documentation is complete and accurate. Skills: Federal/State Procurement Policies, Contract Management, Contract Negotiations, Database Organization, Market Research, Organizational Development, Policy/Manual/Training Documentation, Facilitator, Ariba ERP system, and Microsoft Office.
• Developed and maintain all policies and procedures to achieve the purchasing and contracting needs for NCORR using Federal and State appropriated funds.
• Established and maintain a pre-Qualification process to establish a vendor pool of qualified General Contractors (GCs) and Asbestos Abatement meeting all HUD and State requirements. Monitor and maintain all GCs remain compliant with all requirements.
• Developed solicitation documents and informal bidding processes to meet the federal procurement guidelines established by the Housing and Urban Development (HUD) Agency for grant funds obtained through the Community Development Block Grant
(CDBG) for Disaster Recovery (DR) and Mitigation (MIT)(CDBG-DR and CDBG-MIT grants). Ensure all applicable federal procurement rules related to 2 C.F.R §§ 200.317 – 200.327 are included in all solicitation and contract documents.
• Procurement Lead on all construction related procurement needs; including, Manufactured Housing Units, Reconstruction Projects, and Rehabilitation Projects. Coordinate award recommendations with the Program Delivery Office, Legal and Budget.
• Procurement Lead on all Information Technology procurement needs for the Agency. Provide evaluation training and oversight to Evaluation Teams in accordance with all Federal and State procurement statutes and rules.
• Developed and maintain Vendor procurement training sessions to educate qualified General Contractors of the procurement process.
• Developed and delivered a Procurement Training session for internal stakeholders. Procurement and Contracting Director, North Carolina Department of State Treasurer, Raleigh, NC, Apr. 2019 – Nov. 2022
Provided the development and maintenance of all Department procedures, Standard Operating Procedures, and Job-Aids to ensure the execution of all procurement activities were completed and compliant with all rules and statutes. Managed a procurement staff of 3 to facilitate procurement needs and monitored monthly to track KPI’s and take corrective action as needed. Initiated monthly meetings with each Division to identify any new needs and review current contract expirations and renewals. Implemented a Contract Management and Monitoring Plan program with the Department and managed a communication plan to complete training to all Division Directors and Business Owners. Established a policy to address the data and security requirements of all procurements to identify and mitigate any risks associated in compliance with State regulations. Implemented a record retention program to address all electronic and manual files and provided ongoing maintenance for compliance.
Skills: State Procurement Policies, Contract Management, Contract Negotiations, Database Organization, Market Research, Organizational Development and Staff Training, on-going development and maintenance of Policies, Manuals and Training portfolios, Facilitator, Ariba ERP system, and Microsoft Office.
Service Team Manager, North Carolina Department of Administration, Raleigh, NC, Jul. 2017 – Apr. 2019
Responsible for the development, negotiation and execution of the Services category strategic plan establishing Statewide Term Contracts including the State’s P-Card, Vehicle Rental, Internal Auditing, Electronic Recycling and Equipment Maintenance Programs. Within 1 year, expanded use of the State’s P-Card spend from $425M to $900M through training and educational sessions. Managed a procurement staff of 3 responsible for the oversight, review, and approval of State Agency contracts exceeding $25K, approximately 440 service contracts annually. Conducted quarterly compliance reviews with Statewide Term Contract Vendors to track KPI’s and monitor statewide contract spend. Designed and instructed Procurement/Contract Administration training courses for State personnel.
Category Manager/Team Lead, North Carolina Department of Administration, Raleigh, NC, Aug. 2015 – Jul. 2017
Oversight of a procurement staff of 3 to assist State Agencies, Universities, and Community Colleges with the development, solicitation and evaluation of RFP’s, IFB’s and RFQ’s to ensure compliance with NC General Statutes. Reviewed Agency award recommendations exceeding $25K, assisted with contract negotiations and coordinated with Legal, as needed. Implemented and managed Statewide Term Contracts for Package Delivery Services, Binding Services, Vehicle Rental Program, and Internal Auditing. Conducted quarterly compliance reviews with Statewide Term Contract Vendors to track KPI’s and monitor statewide contract spend.
Strategic Sourcing Specialist, North Carolina Department of Administration, Raleigh, NC, Apr. 2014 – Aug. 2015
Provided State Agencies, Universities, and Community Colleges with the development, solicitation and evaluation of RFP’s, IFB’s and RFQ’s to ensure compliance with NC General Statutes. Reviewed Agency award recommendations exceeding $25K, assisted with contract negotiations and coordinated with Legal, as needed. Assisted with the development and instruction of a Training Program targeted to Agency personnel. Implemented and managed Statewide Term Contracts for Package Delivery Services, Binding Services, Vehicle Rental Program, and Internal Auditing. Conducted quarterly compliance reviews with Statewide Term Contract Vendors to track KPI’s and monitor statewide contract spend.
Skills: State Procurement Policies, Vendor and Contract Management, Contract Negotiations, Database Organization, Market Research, Training Development, and Microsoft Office. Contract Specialist, North Carolina Department of Health and Human Services, Raleigh, NC, Apr. 2012 – Apr. 2014
Senior Purchasing Agent, North Carolina Department of Public Safety, Raleigh, NC, May 2010 – Apr. 2014
Contract Specialist, North Carolina Department of Information Technology, Raleigh, NC, Jul. 2008 – May 2010
Skills: Solicitation Development/Evaluation/Negotiation, Contract Management/Administration, Market Research, Database Management and Microsoft Office. Senior Financial Analyst, NORTEL NETWORKS, Research Triangle Park, NC, 2004-2008 Senior Proposal Specialist, NORTEL NETWORKS, Alpharetta, GA, 1999-2001 Senior Order Manager, NORTEL NETWORKS, Alpharetta, GA 1997-1999 Senior Buyer, NORTEL NETWORKS, Alpharetta, GA, 1991-1997 Support Specialist and Executive Administrative Assistant Positions, NORTEL NETWORKS, Research Triangle Park, NC and Norcross, GA, 1985 – 1991 Skills: Supervision of 5 Procurement Buyers, Vendor and Contract Management, Coordinated Manufacturing schedules and communicated with Project Management, and Priority Organization. EDUCATION: Brenau University, Gainesville, GA
Bachelor of Science Degree, Business Administration CERTIFICATION: NIGP: The Institute of Public Procurement- Certified Public Procurement Officer, May 2022