Senior Operations & Customer Service Leader
Resume:
Walter J. Lewis, Jr.
** ******* ****, **********, *** York
*********@*****.***
Career Objective:
To obtain a remote position in Customer Service.
Skills:
Operational Management of up to 400 staff and four supervisors.
Performed successfully the startup of 5 multi-million dollar operations workforce.
Wrote the award-wining bid for the first-ever United States Postal Service Contractor Hub Operations.
Experience:
Branch Manager Workspend, Inc. Owego, NY 2020-2023
Contract Staff Manager to Lockheed Martin nation-wide for the Enterprise Business Unit.
Administrative Manager of a staff of 130 engineers through 30 contracted suppliers.
Generated over 23 million in sales annually.
Branch Manager DCR, Inc. Owego, NY 2005-2019
Contract Staff Manager to Lockheed Martin-Owego for the Rotary Systems Unit.
Managed a staff of 100 engineers through 30 contracted suppliers.
Generated over 15 million in sales annually.
Operations Manager TADIS, Inc. Schenectady, NY 2004-2005
Managed a staff of 16 employees in document conversion from paper to digital.
Branch Manager The Aspen Group, Inc. Owego, NY 2002-2004
Manager of 80 contract administrative staff at Lockheed Martin-Owego.
Operations Manager FYI, Inc. Binghamton, NY 1998-2001
Managed a staff of up to 400 employees and four supervisors in document conversion from paper to digital.
Managed the start-up of the two processing facilities and five document storage facilities.
Operations Manager DDL, Inc. Johnson City, NY 1990-1998
Wrote the award-winning bid in a nation-wide completion for the first ever contract mail distribution hub.
Managed a staff of 16 employees.
Truck Driver MCA, Inc. Binghamton, NY 1984-1990
Delivered mail to Post Offices on a specific route daily as well as maintained the truck fleet.
Teacher Jasper Central Schools Jasper, NY 1978-1984
Taught instrumental music to grades 4-12.
Education:
MS Degree in Ed. Elmira College Elmira, NY 1983
BS in Music Ed. Mt. Union College Alliance, Ohio 1977
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