Logistics and Operations Professional with 5+ Years Experience

Keisha Robertson

Arlington, TX ***** +1-214-***-**** ******************@*****.***

Professional Summary

Self motivated and always looking for way to improve the work environment. Determine to find ways to keep the motivation going for others. I'm reliable, and dependable

5yrs plus with Microsoft Word,Excel,Spreadsheet,Yardi,Knock, Onesite,and Truckmate. Willing to relocate: Anywhere

Work Experience

Logistics Coordinator / Staffmark Agency

Trader Joe's Distribution Center Irving, TX

January 2024 to Present

Create bill of landing for all freight leaving the location. Customer service needs, return of emails, answering all questions in timely manner. Quality, quantity and tracking of products leaving the facility inventory. Marinating cost reports for broker and company spending. Leasing Manager

Certified Staffing Agency Arlington, TX

April 2023 to Present

Being attentive to residents and potential residents. Keeping projective numbers at a high level of occupancy Maintaining training and services to all employees and self for productivity. Maintenance and quality service for everyone for continued living. Quality Assurance Analyst

Venture/ Staffmark agency Fort Worth, TX

November 2025 to March 2026

Quality check on all machines and printing of all paperwork that was provided in all details. Removal of all postal code for proper delivery to post office. Hand check of all redos that wasn't printed correctly and the advertisement that's included. Daily briefing before and at the end of every shift of issues that was corrected and what to look for. Operations Manager

Bowlero Corp / Bowl America Arlington, TX

October 2022 to April 2023

Report sales, merchandise and all assets to the company. Keeping count of all funds in and out.

Hiring, training.

Customer service and contact of events.

Open and closing locations.

Maintaining the function of equipment.

Completing the daily tasks.

Setting up events and presentation of contracts.

Lead Cook/Supervisor

Bar Louie Irving, TX

March 2021 to August 2022

Prep for the week.

Maintaining a functional environment.

Customer Service for guests with orders.

Maintaining a healthy work environment for all Service associates. Keeping a clean environment.

Assembly/ kitting

American Standard Grand Prairie, TX

August 2019 to June 2021

Assembling specialty tubs.

Working with handheld equipment. Q&A: Inspections for all partials,chips,silicone,plumbing and all other imperfections before packing and shipping.

Assembling materials for part for tubs.

Logistics

Education

Nursing (Associate in Science (AS))

PCI Health Training Center Dallas, TX

August 2009 to February 2011

Some college

High school diploma or GED

Skills

Sales Customer relationship building Bar management Budgeting Restaurant experience Food service management - Food service management experience (6-10 years) Maintenance management Technical Proficiency Supply chain planning Word processing Computer operation Fine dining experience Staff scheduling Productivity software Tenants Workday Food Preparation POS Order entry Assistant manager experience Freight Lease or rental agreement management Multifamily properties Product management Event planning Attention to detail Managing budgets in a finance role Leadership Call center experience Phone customer support Filing Administrative experience Profit & loss Meal Preparation Supply chain transportation management Typing Oracle NVOCC Food service Customer relationship management RF scanner ISO 9001 Customer issue escalation Office management Order inquiry handling Transportation safety regulations Customer communication Telemarketing Professional email communication Events management Pricing Property management tools Warehouse management system HR sourcing Payroll Marketing Management Merchandising Data entry Contracts Deal closing Analysis skills Accounting and finance experience Corporate event planning Direct sales HIPAA Kitchen management Organizational budget management Safety plans Retail management Windows Microsoft Access Yard jockey CRM software Equipment troubleshooting Customer retention Financial record maintenance Event accessibility planning Kitchen Management Experience Presentation skills Bartending Transportation management systems Financial analysis Catering Order processing Recruiting Restaurant Management Authentication Transportation documentation for distribution operations Team management Microsoft Office Phone etiquette Presentation software Email customer support Call center agent experience Client services Reach truck Dispatching Microsoft Outlook Inventory Control Software troubleshooting Supervising experience Retail math Event flow planning Customer service video conferencing Providing product information Time management SAP Busser Customer service Hazmat Sales support Grocery store Client interaction via phone calls Negotiation Food Safety Basic math Analytical thinking Managing teams in a customer support role - Largest customer support team managed (6-10 team members) Culinary Experience Project management Cooking Microsoft Excel Microsoft Word Rent roll report preparation Serving Experience Compliance management implementation Microsoft Powerpoint Account management Materials handling Cocktail experience Nightclub Warehouse supervisor experience Managing teams in warehouse setting Load & unload Order picker Regulatory compliance CRM system proficiency Transportation planning Databases Hospitality management Rent payment plan negotiation Marketing management Billing issue inquiries Kitchen Experience Team development Strategic planning Continuous improvement standards implementation Warehouse layout and design Financial performance report preparation Customer support - Customer support experience (3-5 years) Complaint handling Customer satisfaction surveys QuickBooks Practice management Distribution center Business development Organizational skills Restaurant Experience Event marketing Safety regulations Heavy lifting Phone communication Sales negotiation Heavy equipment operation Computer skills Forklift Freight forwarding logistics Budget control Spirits experience Workplace health and safety regulatory compliance Retail sales DOT (Department of Transportation) regulations Cash register Process improvement Serving Assembly Power tools Banquet Experience Closing sales Record keeping Operations management OneSite Logistics inventory management

Certifications and Licenses

Driver's License

Bartender License

TABC Certified

Food Handler Certification

June 2022 to June 2025

IPC-610 Certification

J Standard Certification

Pallet Jack Certification

Forklift Certification

CPR Certification

ServSafe

Safe Quality Food Certification

First Aid Certification

Non-CDL Class C

Electric Pallet Jack Certification

Additional Information

Authorized to work in the US for any employer

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