Operations and Admin Support Professional

Victor Revino

+61-405-***-***/ +62-818-****-****

*********@*****.***

Jakarta, Indonesia

PROFESSIONAL EXPERIENCE

NSW Civil and Administration Tribunal

Registry Officer

Ensured all documents and files were complete and ready for Hearings, Conferences, and Directions. Established a swift archiving process of any finalized matter, increasing 40% in archiving speed. Prepared Meeting Room and Hearing Room according to the preferences of the Members and Judges. Prepared matters for hearings, including making copies for tribunal members. Retrieving documents, ensuring document storage, and overall document control of every case file. Provided comprehensive administrative and clerical support to the team and Tribunal Members. Apr 2023 - Sept 2023

MILKRUN

Hub Supervisor

Handled day-to-day operations at MILKRUN Hubs, specifically in the Ultimo and Waterloo hubs. Worked closely with Hub-Team Managers and Riders to ensure all orders were fulfilled accurately and within delivery time.

Revamped shelving organization in the store by implementing a product categorization system, enhancing product visibility and accessibility, which resulted in a 25% increase in item searching and efficiency in picking and packing from online orders.

Making sure all the team, hub team, and riders work well and work safely. Liaised with corporate and customer service to address any complaints or concerns from customers. Communicate with customers directly to provide any further assistance or alternative should an item is out of stock.

Jan 2022 - Mar 2023

Panda Asia Market

Cashier/All-Rounder

Restocking and organizing products on the shelves, completing inventory counts, and ordering merchandise. Answering questions about store policies, and addressing customer concerns. Assisting customers in completing purchases, locating items, and joining reward programs. Connecting to suppliers to order items that need to be replenished. Performed stock-taking, and expiratory reports promptly, increasing by 15% in efficiency. Ability to lift up to 25kg at once.

Oct 2019 - Jul 2021

Bina Nusantara University - (Bachelor of Computer Science: Computerized Accounting) 02/2008 Berkeley Business Institute - (Certificate IV, Diploma & Adv. Diploma of Business) 10/2023 EntryLevel - (Certificate of Data Analytics in Excel and Tableau) 03/2024 Coursera - (Certificate of Foundation of Data Science) 07/2024 EDUCATION

PROFESSIONAL SUMMARY

Detail-oriented and highly reliable professional with 10+ years of experience in administrative support, content creation, data entry and data analysis. Adept at managing workflows across time zones, optimizing digital processes, and driving engagement through strategic communication. Experienced in handling high-volume data, document control, reporting, and administrative operations across regulated and fast-paced environments. Results-driven Writer and Editor with over 5 years of specialized experience in article writing, magazine editing, copywriting, and content creation for blogs and websites, as well as SEO Writing. Complemented by over 10 years of diverse experience including roles as an Administrative Assistant, Document Controller, Forex Trader, and Supervisor.

Self-Employed

Writer/Forex Trader (Freelance)

Wrote articles for one of the most prestigious magazines in Jakarta, Collector’s Guide Watches. Engaged in trading forex and penny stocks for more than 5 years. Analyzed the market and provided predictions for both the foreign exchange market and the stock market. Implemented Support and Demand strategy in the foreign exchange market, preferably trading in GBP/USD market, where this strategy can be implemented in other pairing as well, such as XAU/USD and more with a ratio of 2:1 and sometimes up to 3:1 winning ratio.. Wrote for a few websites in creating blog content and adverts. Aug 2014 - Aug 2019

MPG Media

Senior Editor

Leading an entire team of designers, writers, and sales for major magazines such as Luxuria, Timeless, Solitaire, Rest & Relax Bali, and Gourmet Jakarta. Conducted 50+ high-profile interviews (e.g., Eric Cantona), enhancing brand authority. Wrote 200+ SEO-optimized articles, increasing client website traffic by 30%. Creating long-term editorial calendars, setting due dates, planning events, and assigning stories. Working with graphic artists, post-production team members, and other specialists to produce captivating content.

Responsible for the creation and delivery of engaging content for the readers of the magazine. Nov 2013 - Jul 2014

Spire Indonesia

Analyst

Liaise with clients and management to better understand needs and recommend appropriate solutions. Boost the success of the client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs, and management systems. Support clients with business analysis, documentation, and data modeling. Jul 2013 - Oct 2013

Amstel Indonesia

FX Spot Broker (Trainee)

Execute Spot deals worth millions between two or more major banks in Indonesia, such as JP Morgan, Commonwealth Bank, BCA Bank, and more.

Input deals into a device in a fast typing manner, as the deals can come plenty and fast under one to two minutes, can input more than 50 to 60 deals under 2-minutes time. Managing risks to the banks and offering advice on which transactions to make. Assisted any senior brokers in their day-to-day operations, giving any analysis and insight. Jan 2013 - Jun 2013

Creme Publishing

Editor

Managing a magazine called Luxuria Property and Gourmet Jakarta. Leading a team of graphic designers and writers to work efficiently and meet printing deadlines. Collaborating with the Managing Editor and Publisher on the blueprint of the magazine. Creating plans and communicating deadlines to ensure projects are completed on time. Feb 2012 - Dec 2012

Report writing and presenting

Virtual Assistance (Calendar

Mgmt, Email Filtering, CRM Tools)

Remote Collaboration (Trello,

Asana, Zoom)

Microsoft Outlook

Creative Writing and Copywriting

Document Controlling

Archiving

Microsoft Word, Excel, PowerPoint

Community Management (Discord,

Slack, Social Media Engagement)

Microsoft Office

MetaTrader and TradingView

Video Editing and Adobe Premiere

Tableau

Data Analytics (Excel, Tableau,

Power BI)

KEY COMPETENCIES & SKILLS

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