Erica Chappelear *************@*****.***
*** ******* ***. ******** *****, OH 44221
Work History:
Panda Express. August 2017-August 2018
Managed opening the store. Responsible for cash counts of drawers, safe, and bank drops daily. Assumed short shift coverage. Cashiering and safe food handling. Catastrophe Management August 2015-September 2017
Inbound Call Center
Managed insurance claims for property damage and losses protected by Allstate. Transferred calls to appropriate departments. Used dual computer screening and auto dialing system. Signet Jewelers
Distribution Center March 2017-June 2017
Priced, picked, inducted, inventoried, packed, shipped, sorted, and organized items for sales in retail. Infocision November 2016-March 2017
Sales Representative
Outbound calls for Verizon Wireless Cell Phone sales and services. Increased data plans and promoted upgrades.
Akron Public Schools August 2014-June 2016
Elementary Helper
Total management of Akron Alternative Academy school nutrition program. Key holder. Community Support Service March 2009-February 2012 Information Assistant
Used phone, fax, scanner, and computer on a daily basis to file and organize patient records. (EMR) Wealth Management March 2004-February 2015
Reimbursement Specialist
Collections and recovery of funds, explanation of benefits and services for disabled child.