System Engineer and Program Manager with QA Focus

BANG DUONG *********@*****.***

*** ********* **. *** ****, CA 95123 916-***-****

OVERVIEW: Dynamic system engineer possessing a proven track record of superior performance in the technology space, seeks to leverage expertise in System Design, Test Engineering, Production/R&D Support, Program Execution, Quality Assurance, Failure Analysis, Resource Alignment, Strategic Intelligence, and Compliance to support key initiatives and goals within a progressive organization.

SUMMARY: Program Management Highly experienced in assessing true needs and expectations, building lasting professional relationships. Grow and deepen strategic partnerships to achieve mutually beneficial outcome.

Process Streamlining Effectively manage diverse tasks, with varying degrees of complexity, within a wide range of environments; evaluate situations, assess emergent needs, and implement solutions in a prompt and efficient/effective manner. Resource Coordination Possess a proven ability to anticipate unique requirements or potential road-blocks in all situations. Continually develop back-up plans to minimize risk and deliver exceptional results; streamline communication and implementation channels to effectively meet client and organizational needs.

Integrity Have a demonstrated track record of outstanding service; a calm, dependable professional who devotes every effort to achieving the best results. EXPERTISE: • Scripting • Linux • Failure Analysis • Network

• Servers • Hardware • Data Analysis with Python • Start-up Operations PROFESSIONAL GOOGLE / EPAM SYSTEM 2020 to 2023

EXPERIENCE: System Engineer Mountainview, CA

• Currently supporting GOOG-PLAY, as part of development and support for various projects as part of 25-member team, including: improving user experience while watching videos to analyzing applications for Play Store or creating Android and SmartTV applications.

• Support different subprojects requiring skills such as Bash, Python, and Android.

• Managed tasks from new component development for existing systems to new system design with the leading edge Google technologies.

• Write and modify test scripts for flashing android devices, and support Lab Technicians throughout offices in network configuration, flashing, debug and lab setup. AMPERE COMPUTING 2019 to 2020

Failure Analysis Engineer Santa Clara, CA

• Developed test scripts for Benchmark testing using Bash and Python, reading test script to spot failure for debug, additionally debug servers failed from performance test.

• Administered final QA test on systems prior shipping to client to maintain critical standards. SYNNEX 2016 to 2019

Test Engineer Fremont, CA

• Oversaw system and component level Failure Analysis, supporting production troubleshooting of servers failed from burn-in chamber.

• Performed repair of various server types from production to RMA, as well as upgrading firmware, BIOS, and configuring system to correct settings.

• Troubleshot systems running on different Platforms, including: X86 and ARM Architecture.

• Trained repair technicians to debug using multimeter, oscilloscope, and CLI.

• Configured Network Interfaces, and wrote test script to run system testing via Bash & Python. ACTINEON 2012 to 2016

Test Engineering Technician Fremont, CA

• Supported Test Engineer in setting up test station for Technicians, including configuration of switches and routers to support technology infrastructure needs.

• Conducted network troubleshooting on systems running on both Windows and Linux.

• Repaired Servers and troubleshot network in production/data center environment.

• Debugged software and repaired systems that failed FVT and system test. EDUCATION: DE ANAZA COLLEGE Cupertino, CA

FAMSOFT INSTITUTE San Jose, CA

NYC DATA SCIENCE ACADEMY New York, NY

• Coursework included: GE, Linux System Admin, and Python Data Analysis & Visualization CERTIFICATION: • Linux Red Hat Certification • LPI - Linux System Administrator TECHNOLOGY: • Google Doc • Moma • Excel • Python • Bash • Network.

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