TIFFYNNIE EPPS
Arizona Remote
**********@*****.*** 612-***-****
SUMMARY
Administrative and customer support professional with experience reviewing documentation, updating records, resolving account issues, and maintaining accurate data in company systems. Skilled in Excel, Word, documentation review, account adjustments, and written communication in fast-paced environments.
SKILLS
Claims Review & Documentation Verification • Account Adjustments & Record Updates • Data Entry & Accuracy • Excel & Microsoft Word • Case Tracking & Project Coordination • Refunds & Payment Processing Support • Administrative Support • Written & Email Communication • Time Management • Problem Solving
EXPERIENCE
Leasing / Property Operations — MG Properties (Apr 2025 – Present) Review and process applications and legal documents for accuracy and compliance. Update records, handle account adjustments, and track documentation and requests. Communicate with residents and internal teams to resolve account issues.
Customer Experience / Sales Operations — Carvana (Nov 2024 – Apr 2025) Reviewed contracts, insurance, and financing documents for accuracy. Resolved account issues, processed updates, and maintained detailed records. Worked with multiple departments to resolve account problems.
Remote Customer Support — Robert Half (2024)
Reviewed customer accounts, handled billing corrections, documented updates, and communicated with customers regarding account issues.
Home Health Aide — Arion Care (Jun 2023 – Present) Maintained accurate documentation, updated records, and followed compliance and privacy procedures.