Versatile Customer Service Professional with Frontline Experience

Devon Bowser

Valley, AL ***** +1-334-***-**** ************@*****.***

Work Experience

Personal Care Advocate (PCA)

Alorica Remote

November 2023 to July 2025

Answer calls, help with making payments, go over and explain plan details, and help with web support issues. Cashier/Customer Service

Circle K Valley, AL

March 2023 to August 2023

I greeted the customers as they entered and left. I answered any questions about the store or the store policy for the customers. I handled cash, tobacco products, and alcohol beverages. I stocked the store and also made sure to Id people buying alcohol or nicotine products. I helped people with the smart checkout machine. Call Center Representative

RJ Reynolds Tobacco company (HGS) Remote

January 2022 to November 2022

I helped assist the consumers with tracking their online orders. I helped the consumers with getting them registered on the website. I documented each call. I guided retail stores with numbers to our wholesalers. I helped place online orders and cancel online orders.

Cashier/Sales Associate

SHOE SHOW INC Valley, AL

April 2021 to August 2021

Cash handling

Greeting customers

Shipment orders

Restocking the store

Cashier/Customer Service

Family Dollar Lanett, AL

October 2019 to February 2020

Greeted the customers

Cash handling

Clean up

Inventory

Cashier/Customer Service

Burger King Valley, AL

February 2016 to August 2018

I greeted the customers, took orders, gave correct change. I worked all 3 different cashier positions there.

Cashier/Customer Service

Education

Graphic Design (N/A)

Southern Union State Community College Valley, AL May 2017 to December 2018

High school diploma or GED

Lanett high school Lanett, AL

January 2012 to May 2016

Some college

Skills

Hospitality Customer support Communication skills Salesforce Databases Food Service Data entry Crew Member Maya Telemarketing Computer hardware Customer service Cash handling E-commerce Google Suite Workers' compensation Upselling Data collection Customer Service Typing

Certifications and Licenses

Food Handler Certification

Additional Information

Authorized to work in the US for any employer

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