DANIEL OKYERE LARBI
P.O.BOX **, TECHIMAN
dannybarbi1@gmail. com
Motivated Bachelor of Science in Electrical and Electronic Engineering graduate with a strong ambition to pursue a challenging and fulfilling career. I possess excellent written and verbal communication skills, along with exceptional interpersonal abilities. My passion for success drives me to excel both individually and as a valuable team player.
With a strong work ethic, effective time management, and goal-oriented approach, I am dedicated to achieving exceptional results. I value discretion and approach every opportunity with determination and enthusiasm.
o Interests and hobbies: Reading, Solving Puzzles, Music, Anime, Manga. o Languages: English (Spoken, Good; Written, Good) Twi (Spoken, Good; Written, Intermediate)
• Managing large amounts of calls in a timely and effective manner
• Make best use of resource by effective resource planning
• Responsible for patch management, monitoring, alerting and escalations, and documentation of systems including infrastructure and applications.
• Identifying customer needs.
• Researching customer problems.
• Following communication scripts.
• Managing social media and third-party review sites.
• Taking opportunities to upsell to customers.
• Conducting customer research.
• Attending training sessions to continuously Improve knowledge and performance.
• Preparing reports for Unit Head on performance against KPIs.
• Develop key dashboards for transparency of reporting uptime and other metrics as identified.
• Manage projects and be responsible for migrating infrastructure to private/public cloud PROFILE
EDUCATIONAL BACKGROUND
PERIOD PROGRAM/QUALIFICATION INSTITUTION
2018 - 2022 BSc. Electrical and Electronic Engineering University of Energy Natural Resources 2015 - 2018 WASSCE St James Seminary Senior High School 2015 BECE Good Shepherd Educational Institute
JOB / PRACTICAL EXPERIENCES
April 2025 - Present
NETWORK OPERATIONS CENTRE (NOC) ENGINEER – COMSYS GHANA LIMITED
• Work with our technical project managers to seamlessly integrate new clients into our Services offerings
• Identify and review potential new services that can be added to our Services offerings and network management toolset.
• Ensure that up-to-date technical documentation exists for all services provided to our customers and take ownership for reporting.
• Identify root cause on severe network infrastructure issues in order to plan for future prevention and service improvements
o Under the supervision of Helios Towers Ghana and the aid of NETIS NOC team;
• Monitor telecommunications networks and systems in real-time
• Identify and troubleshoot technical issues using specialized tools and software
• Perform routine maintenance tasks, such as backups and software updates
• Collaborate with other teams, including field technicians and engineering
• Document and track issues using incident management software
• Develop and implement procedures to improve network reliability and uptime
• Participate in on-call rotation for after-hours support
• Ensure compliance with safety procedures and protocols
• Report all SHEQ incidents in the office.
• Gained knowledge in the use of Service-now, RPMS (Real Power Monitoring Service), Acsys, RTMC (Real Time Monitoring Centre) and sera4.
o Operation and maintenance of substation and control room equipment:
• Involved in the replacement of wet silica gels on power transformers.
• Participated in carrying out routine maintenance on 125V and 48V DC storage batteries.
• Assisted in the installation and parameterization of energy meters.
• Assisted in the Decommissioning of Protection and Control Cables and apparatus.
• Involved in the pre-commissioning tests and inspection of Protection and control works and equipment.
• Assisted in the repair works on the control panel of a submersible pump.
• Attended weekly safety meetings.
• Participated in the investigation and restoration of loss of power supply to buildings and equipment.
• Involved in the cleaning of power system protection equipment.
• Gained knowledge on the preparation of PC1 (Application for protection guarantee), PC2
(Protection Guarantee), Order to Operate (OTO) and E-logging
• Assisted Technical Service Department in dissolved gas analysis test, data entry, relay connection and settings.
o Assisted network maintenance to make charts from transformer load readings and prepare weekly report.
February 2024 - April 2025
NETWORK OPERATIONS CENTRE(NOC) ENGINEER - HELIOS TOWERS GHANA/ LINFRA GHANA December 2022 - October 2023
NATIONAL SERVICE - GHANA GRID COMPANY LIMITED (NETWORK MAINTENANCE&TEMA AREA) o Assisted the Southern Network Department to evaluate employee’s performance review and rating forms (appraisals) and reply a memo.
July 2022 - July 2023 PROJECT MANAGER REST PHILANTHROPY (NGO)
• Plan and develop projects.
• Monitor project progress and set deadlines.
• Solve issues arising with projects.
• Manage the budget of a project.
• Involved in testing of hotspots.
• Involved in battery maintenance test.
• Involved in insulation resistance test.
• Responsible for filing, photocopying and binding of documents.
• Excellent with Microsoft Office Word, Excel and Power Point.
• Knowledge in the use of software packages such as AUTOCAD Electric, Dialux Evo, Simulink and Autodesk Revit MEP.
• Knowledge of electrical power systems.
• Able to make decisions based on thorough analysis
• Fast learner and possess the ability to adjust to new situations in a timely manner.
• Good communicator and goal oriented with great attention to detail.
• Ability to work with little or no supervision and also under pressure.
• Part of the year group under GRIDCo that underwent the Tarkwa water project.
• Under Rest Philanthropy, was part of the team that educated and donated to Nyamaa Special School for the Intellectual Disabled.
• Under Rest Philanthropy, was part of the team that educated on hygiene and provided bins and other hygiene products in Sunyani and organized clean-up exercises.
• Under Rest Philanthropy, was part of the team that started the initiative to help cater for malnourished children.
• Under Rest Philanthropy, helped in the Mpaboa 365 project where shoes were sent to Upper East Region to help children without shoes.
Executive Diploma of Chief Executive Officer - MTF Institute of Management, Technology and Finance Project Management Job Simulation – Forage and Accenture Business Acumen Job Simulation – Forage and BCLP
Oil and Gas Course Module II – Global Peetroleum Institute in collaboration with the Society of Petroleum Engineers – Ghana Section.
September 2021 INTERNSHIP GHANA GRID COMPANY LIMITED, TECHIMAN KEY COMPETENCIES AND SKILLS
ACHIEVEMENTS
CERTIFICATIONS
Mr. Bernard Gyan
Director, Technical service Department
Ghana Grid Company Limited
Mr. Afrifa Baah Richard
Network Maintenance
Ghana Grid Company Limited
Mr. Frederick Agyei-Gyeabour
Network Operations Centre Supervisor
Helios Towers Ghana
Rev. Emmanuel Marfo
Resident Pastor, Church of Pentecost
Founder, Global Alliance for Development Foundation 024*******
REFERENCES