Michael Indoranto
Carpenter & IT Consultant
iTek Solutions
*******@****************.***
*******@****************.***
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CELL: 312-***-****
WORK: 312-***-****
EXPERIENCE
Union Carpenter Local 1 2024 – Current
Chicago, Illinois
● Booth Buildouts at McCormick Place, Navy Pier & Rosemont Convention Center
● Booth assembly & disassembly
CEO & IT Director/Systems Integrator 2011 – 2020
iTek Solutions, Inc., Chicago, Illinois
● Optimize client servers and workstations for Windows/Mac
● Administered Network Integration, Implementation, and Management
● Install & Maintained CCTV and IP Security Systems
● Possess proficiency in Basic Database Maintenance & Management
● Process IT Budget Analysis and Planning
● Execute Smart Home setup and configuration
● Cloud Hosting both onsite & offsite with VMware/Rackspace & Remote Support IT Manager 2010 –2013
JL Gonzalez Produce, Inc., Chicago, Illinois
● Supported entire infrastructure of networks, Telco, & security surveillance
● Mastered Basic Access programming of our Production Management Software (PMS)
● Excelled in Basic SQL Maintenance, Tuning & Optimization of PMS
● Traveled regularly providing services for partners in Chicago, Texas, Atlanta, and Mexico
● Troubleshoot and resolved all issues pertaining to Server 2000, 2003 & 2008
● Provided remote Desktop Support to properties in US & Mexico
● Perfected a custom build VoIP PBX using Linux on Cisco phones resulting in $15K savings
● Completed Web Filters Setup & Configuration with Application Control & Remote Support IT Support Specialist 2007 – 2012
Chicago Technical Services, Chicago, Illinois
● Monitored, tested, repaired, and updated POS systems
● Structured scholastic computers to ensure student access only
● Installed DSC Security Keypad Systems with motion, glass break & smoke detection
● Diagnosed, upgraded, and completed advanced surveillance systems
● Coordinated appointments to ensure peak performance on site and off site Double Agent – Geek Squad. 2002 –2006
Best Buy, Chicago, Illinois
● Provided in-store and on-site computer repair, network installation, and customer training.
● Recognized as one of the original agents in the Chicago area (Agent 183). Skills
Google Workspace
Microsoft Windows
95 to 11
Server 2000
Server 2003
Server 2008
Server 2016
Server 2019
Office 2000-365
Mac OS
Android & iOS
Devices
Networking
Active Directory
Configuration
Maintenance
Cabling Cat5-8
Patch Panels
Server Racks
Hubs/Switches
Routers
Wi-Fi
VPN Config
Remote
Support
Data
Backup
Recovery
Repair & Config
PCs
Notebooks
Mac
Printers
CCTV
Installs
Build Outs
Telco
Server Rack
Network Cable
Punch blocks
VoIP
EDUCATION
Cyber Security Certificate, DeVry University
Chicago, IL 2026 – Present
Computer Science, Jones College Prep
Chicago, IL 1999 – 2002 GPA: 3.5/4.0 (Honors)
Business Communication, Plainfield High School
2002 – 2003 GPA: 4.3
Additional coursework: Advanced Excel (DeVry University), Computer Science & Asian Studies (Loyola University)
Activities & Volunteer Work
Volunteered at Our Lady of the Mount Church: Installed security, configured networks, and updated computers.
While attending High School at Jones College Prep, I completed advanced coursework at DeVry and Loyola University
Certifications
A+ Certified
MCSE Trained
Access 97
Access 2003
Partnerships
Microsoft
Cisco
Dell
Intel
VMware