Versatile Administrative and Data Specialist Resume
Resume:
Jocelyn McSayles
Los Angeles, CA *****
**********@************.*******.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Data Entry
Robert Half/Campaign Offices-Los Angeles, CA
October 2022 to April 2023
State Resolution Specialist
NATIONAL TAX ADVISORY SERVICES-Los Angeles, CA
October 2021 to January 2022
All-encompassing client and state representative interface for all stages of personal income state tax debt resolution. Written and verbal correspondence with clients and state government officials. Medical Biller
RISARC-Los Angeles, CA
June 2021 to October 2021
Responsibilities include: written & verbal correspondence, data coordination over the phone, document translation, completing application/forms, data entry, and field support. Canvasser
NEW CANVASSING EXPERIENCE-Los Angeles, CA
August 2019 to February 2021
Engaged in face to face fundraising for nonprofit organizations such as Doctors Without Borders and The Nature Conservancy in order to acquire donors. Legal Secretary
KELLY CONSULTANTS, LLC-Cincinnati, OH
March 2018 to August 2019
Preparing presentations, compiling and filing legal documents, handling communications. Sending correspondence, orchestrating meetings. Daily support work for the corporation. Clerk
INTERNAL REVENUE SERVICE-Cincinnati, OH
January 2018 to March 2018
Performed a variety of administrative tasks using an automated system which involved: assigning, maintaining, monitoring, or updating work status and inventory records, ordering research, acknowledging correspondence; maintaining, updating, and initiating personnel records; administering recall/release of seasonal employees; and performing other support activity. Received, recorded, sorted, batched, associated, controlled, collected, mailed, and distributed incoming and outgoing work. Portfolio Specialist
FIFTH THIRD BANK-Cincinnati, OH
June 2017 to September 2017
Focused in supporting underwriting teams in the Business Loan Center by screening small business credit applications for eligibility. Cooperated with the field team to present optimal applications for underwriting review, calculating aggregate hard and soft exposure for each potential borrower. Along with verifying liquid collateral for the businesses, retouched applications to remove spelling and grammatical errors, working to assist in streamlining the new money triage and underwriting process within Fifth Third Bank. Service Support Representative
FIDELITY INVESTMENTS-Covington, KY
October 2016 to April 2017
Specialized in data processing and data entry for personal investment accounts, implementing Fidelity's Service Support strategy by supporting the proactive and reactive needs of customers and front- line associates. Processing involved transfer of assets, account setup and maintenance, and money movement, as well as supporting overflow coverage from all regions across the country. Personal Banker
US BANK-Cincinnati, OH
January 2016 to September 2016
Performed personal consultation for clientele, focusing in customer advocacy and personal finance. Worked to deepen relationships between customer and corporation through offer and sales of US Bank products that met each particular customer's needs. Performing in this call center based position, conducted all relevant duties of financial consultation as a personal banker. Business Development Representative
JOSEPH VOLKSWAGEN-Cincinnati, OH
July 2015 to August 2015
Led client generation, initiating contact with prospective clientele and setting appointments for the dealership, generating around $144,000 in revenue with my first month. Construction Crew Leader
HABITAT FOR HUMANITY OF GREATER CINCINNATI/ AMERICORPS-Cincinnati, OH September 2014 to July 2015
Responsible for knowledge of all construction tasks and leading crews of skilled and unskilled volunteers and partner families in those tasks, all while maintaining a safe and efficient work environment. Focus was in leading on-site volunteer training and management aspect of programs like ABWK, Critical Home Repair, and Rehabs. Along with leading volunteers in all stages of building a home-- for example, drywall, paint, demolition, roofing, mixing and setting concrete-- worked within the office, performing duties that include constructing an Emergency Action Plan for Habitat for Humanity of Greater Cincinnati (HFHGC); studying OSHA standards and finalizing the HFHGC Safety Manual that will be present on all HFHGC construction sites.
Data Entry Clerk
Education
Psychology (Bachelor of Arts)
HAMPTON UNIVERSITY-Hampton, VA
May 2014 to May 2014
Bachelor's degree
General Business (Masters of Business Administration) XAVIER UNIVERSITY-Cincinnati, OH
Skills
• Office management
• Organizational skills
• Time management
• Microsoft Excel
• Schedule management
• Client interaction via phone calls
• Phone answering
• Attention to detail
• Data entry
• Google Docs
• Market research projects
• Multi-line phone systems
• Filing
• Correspondence management
• Executive administrative support
• Microsoft Word
• Technical Proficiency
• Microsoft Office
• Microsoft Outlook
• Social media platforms
• Phone communication
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