Experienced Staffing Coordinator and Customer Service Professional
Resume:
Mariela Villegas
Bronx New York 10460
Tel: 917-***-****
Email: *********@*****.***
Objective:
Seeking a position with a well-established organization that will lead to a lasting relationship where I can effectively utilize my skills and work experience.
Experience:
Department of Motor Vehicles
Tarrytown, NY
Position: Motor Vehicle Representative
12/2021- Present
Duties Include: Communicate with individuals seeking services or information regarding licenses, registration, identification, testing, insurance, penalties, hearings, and related agency programs. Respond to customer inquiries in-person and by telephone.
New Wave People Inc.
Hamilton Township, NJ
Position: Greeter
7/2021- 12/2021
Duties Include: Greet customers and provide directions necessary. Maintain work area. Respond to customer inquiries. Be courteous and professional to maintain positive interactions. Works with the Security staff to assist visitors to the proper location
All American Home Care
Bronx, NY
Position: Staffing Coordinator 10/2018-02/2020
Duties Include: Communicating with various health insurance MLTC'S and MO'S, Daily PA HHA
replacements, experienced in staffing cases, work well with HHA Exchange system and having a big case
load with over 200 patients. Expert with on call services. I have a few years’ experience in Home Health
Aide services
R.A.I.N Home Health Care
Bronx, NY
Position: Staffing Coordinator 09/2016-08/2018
Duties Included: Assigned and scheduled caretakers with the right skills to meet emerging and on-going patient care needs. Answered and directed phone calls, and answered general inquiries. Documented all calls, appointments, complaints, and hours, and completed payroll. Ensured appropriate staff to client ratio and that caregivers maintained positive attitudes.
True Care Home Health Care
Brooklyn, NY
Position: Staffing Coordinator 01/2016 – 06/2016
Duties Included: Staff Cases with Aides, Organize Schedule and attendances. Communicated with Contracts of any updates on patients, Phone patients to assure their stability with the Aide and Assisted co-workers in staffing their cases.
Skills:
Basic Data Entry, Microsoft, Excel, Email, facsimile, light typing speed, multitasking, interpersonal communication skills, fluent in medical terminology and Spanish.
Education:
High School Diploma
Saint Gregory High School
New York, NY 6/2013- 12/2014
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