Real Estate Agent with Exceptional Customer Service

Diana L. Montoya

***** * ****** ******* ***** * San Tan Valley, AZ 85140 * 480-***-**** (Cell)

email **************@*****.***

PROFILE:

Dedicated, well-organized and skilled Real Estate professionals with exceptional customer service and sales skills. Particular strengths include highly developed problem solving and interpersonal skills, a strong work ethic, self-motivated with the ability to work with little supervision and a positive “can do” attitude. A very fast, positive, and energetic learner. Holds an Arizona Real Estate Sales License Work Experience:

Delex Realty Chandler, Arizona March 2020-Present

Real Estate Agent

Provide Exceptional Customer Service by being responsive, available, and attentive to client needs and concerns. Skilled in negotiating purchase agreements, handling counteroffers, and facilitating a smooth transaction. Managed the entire transaction from initial offer to closing, ensuring all legal requirements and paperwork were completed accurately and timely. Worked with colleagues, sharing market insights and best practices to enhance team performance. Build a loyal client base through dedication and personalized service.

Revelation Real Estate Chandler, Arizona Feb 2016 – March 2020 Real Estate Agent

Provide Exceptional Customer Service by being responsive, available, and attentive to client needs and concerns. Skilled in negotiating purchase agreements, handling counteroffers, and facilitating a smooth transaction. Managed the entire transaction from initial offer to closing, ensuring all legal requirements and paperwork were completed accurately and timely. Worked with colleagues, sharing market insights and best practices to enhance team performance. Build a loyal client base through dedication and personalized service.

Systems 3, Inc. Tempe, Arizona April 2009-March 2018 Sales and Estimating

Preparing pricing estimates for new and repeat aerospace parts for the avionics industry. Communicate with customers as necessary to clarify needs and specifications. Obtain quotes from outside service vendors for plating, painting, and other specialized services as needed. Organize the quoting processes from start to finish. Worked up to Sales and Estimating position from Administrative Assistant. Alpine Access Inc. Golden, Colorado January 2005-January 2009 Recruiter/Customer Service Agent

Started taking Customer Service agents calls at home for Office Depot Customers, telecommuting then moved to Recruiter position. Recruiting new customer service agents for call center telecommute in various assignments, supervised and managed other Recruiters as a team lead on ExpressJet, Corporate Recruiting, administered new Recruiter training material, verbally administered on-site training for new Alpine Access Recruiters.

Health Temp: Mesa, Arizona April 2003- January 2005 Staffing Coordinator

Coordinated the staffing of Nursed in hospitals throughout the state of Arizona. Heavy phones and high customer service.

Mile High Health Team/Nursed PRN Englewood, Colorado March 1991-April 2003 Administrative Assistant/Staffing Coordinator/Office Manager Arranged all payroll services for the company including accounts payable and receivable. Coordinated the staffing of nurses to hospitals, health care facilities and private residences. Recruited the services of independent nurses for company assignments.

Supervised human resource duties including administering insurance and retirement plans. Performed office manager duties including ordering supplies and maintaining office equipment. Maintained the company’s file system.

Implemented and integrated company policies.

Nursefinders Phoenix, Arizona January 1987-March 1991 Administrative Assistant/Staffing Coordinator/Office Manager Coordinated the staffing of Nurses in hospitals throughout the state of Arizona. Heavy phones and high customer service, and phone skills.

Education:

Hotchkiss High School Hotchkiss, Colorado

Arizona Real Estate Sales License Phoenix, Arizona Reference upon request.

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