Document Coordinator for Dental Practice
Resume:
Josanne Naitram
Mobile: 347-***-**** Email: ***************@*****.***
Professional Summary
Results-driven dental professional with over 15 years of experience in high-volume clinical settings. Demonstrated expertise in managing complex patient cases, streamlining workflows, and supporting efficient practice operations. Proficient in advanced dental software and technology, with a consistent focus on quality, compliance, and patient experience. Known for a composed, collaborative approach and strong communication with patients, teams, and leadership. Education & Certifications
Bachelor of Science in Dental Hygiene – New York University, 2022
● Adjunct Clinical Intern and Teaching Assistant Internship Associate in Applied Science in Dental Hygiene – New York City College of Technology, 2011
Certifications:
● New York State Licensed & Registered Dental Hygienist
● Local Anesthesia and Nitrous Oxide Administration
● CPR Certified
Professional Experience
Dental Hygienist / Team Lead
Smile New York Outreach November 2022 – Present
● Lead daily clinic operations, coordinating team setup and breakdown to ensure efficient patient flow and on-time service delivery.
● Support clinical team members during patient care activities, maintaining quality standards in fast-paced outreach settings.
● Conduct comprehensive oral health assessments and review medical histories to support accurate treatment planning and continuity of care.
● Deliver preventive and therapeutic hygiene services while balancing high patient volume and complex clinical needs.
● Provide individualized patient education and counseling, supporting treatment compliance and improved oral health outcomes.
● Serve as a point of contact for clinical coordination, ensuring smooth communication among team members and leadership.
Dental Radiographer
New York University College of Dentistry 2017 – 2022
● Managed digital radiography operations, including CBCT and panoramic imaging, in accordance with established clinical and safety guidelines.
● Oversaw processing, quality review, and transfer of radiographic images to ensure accuracy and compliance.
● Supported faculty and dental students by coordinating radiology needs and providing technical guidance.
● Maintained organized, compliant imaging workspaces to support efficient daily operations.
● Assisted in workflow coordination within the radiology department to meet high-volume academic and clinical demands.
Dental Hygienist
Canarsie Family Dentistry 2015 – 2017
● Managed patient schedules and clinical workflows in a fully digitized practice to maximize efficiency and patient experience.
● Utilized Dentrix software for documentation, charting, and treatment coordination.
● Conducted diagnostic assessments, including radiographs, medical history reviews, and oral cancer screenings.
● Delivered periodontal therapy and preventive care while educating patients on long-term oral health maintenance.
● Supported office operations through accurate documentation and consistent adherence to clinical protocols.
Dental Hygienist / Dental Assistant
Ridge Dental Associates 2010 – 2017
● Supported both clinical and administrative functions in a dual-role capacity within a busy dental practice.
● Assisted with dental procedures while coordinating patient preparation and operatory readiness.
● Utilized Easy Dental software for charting, scheduling support, and record maintenance.
● Collaborated closely with providers and front-office staff to ensure seamless patient care and workflow continuity.
Volunteer Experience
Head Clerk (Administrative Lead)
Brooklyn Seventh-day Adventist Church January 2024 – Present
● Manage and maintain a centralized membership database of over 500 individuals, ensuring data accuracy and confidentiality.
● Coordinate scheduling and logistics for church board meetings, including agenda preparation and follow-up.
● Record, organize, and distribute detailed meeting minutes and official documentation.
● Prepare presentations, contracts, and agreements to support organizational operations.
● Maintain leadership and facility schedules, including building and space utilization.
● Deliver weekly announcements and updates, serving as a liaison between leadership and congregation.
Skills & Competencies
● Clinical Operations & Workflow Management
● Team Leadership & On-Site Supervision
● Patient Flow Coordination in High-Volume Settings
● Administrative Documentation & Record Management
● Compliance, Safety & Quality Assurance
● Staff Support, Training & Collaboration
● Stakeholder Communication (Patients, Providers, Leadership)
● Scheduling & Resource Coordination
● Practice Management Software (Dentrix, Easy Dental, Eaglesoft)
● Digital Radiography & CBCT Imaging Oversight
● Data Accuracy, Reporting & Confidentiality
● Patient Education & Experience Management
Professional References
Dr. Steven Dostis
Director, Ridge Dental
521 Bay Ridge Parkway, Brooklyn, NY 11209
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