Laura Hanifan
Belington, WV +1-304-***-**** **********@*****.***
Professional Summary
Diligent restaurant manager with 15+ years of experience in restaurant management and operations. Proven track record in maintaining high standards of customer service and managing staff effectively. Skilled in financial report writing, inventory control, and sales management, with a focus on optimizing profitability and operational efficiency. Holds a Serve Safe certification, demonstrating commitment to food safety and quality. Work Experience
Asst. Manager
Diane's Restaurant
July 1997 to Present
• Managed opening and closing store
• Handled and submitted incoming sales calls
• Acted as customer service representative
• Opened and closed the restaurant at the beginning and end of shifts
• Performed official money count every shift
• Maintained all operations within the restaurant
• Upheld a high standard of customer service
Asst. Manager/Store Manager
Kfc Philippi, WV
July 2008 to June 2018
Responsible for nightly deposit. Also have serve safe certification.
• Managed a staff of 5 employees
AmeriCorps VISTA
FOSTER GRANDPARENT PROGRAM Belington, WV
October 2000 to October 2003
• Collaborated with community organizations to develop and implement sustainable programs addressing poverty alleviation
• Conducted needs assessments within the community to identify areas for improvement and develop targeted interventions
• Developed partnerships with local businesses and secured donations to support program initiatives
• Organized community events such as workshops, fundraisers, and awareness campaigns to engage stakeholders
• Facilitated meetings with key stakeholders including government officials, nonprofit leaders, and community members to foster collaboration
• Assisted in grant writing efforts by researching funding opportunities and contributing content for proposals/grant applications
• Engaged in regular reflection exercises with team members to evaluate progress towards goals/objectives
• Developed and maintained relationships with community leaders, organizations, and volunteers
• Implemented strategies to increase program visibility and attract more participants Education
Business Administration (Remote courses)
Fairmont State Belington, WV
January 1999 to January 2000
Some college
Skills
Sales management Team management Key Holder Customer service Journal entries Financial report writing Merchandising Bank reconciliation Food safety Restaurant experience Leadership Supervising experience Cash handling Accounts receivable Payroll General ledger accounting Account reconciliation Inventory control Pricing Profit & loss Store management Management Restaurant management Recruiting Food service management Assistant manager experience Interviewing Balance sheet reconciliation Certifications and Licenses
Driver's License
Additional Information
Authorized to work in the US for any employer